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Bettenhausen Chrysler Dodge Jeep Ram
Lockport, IL
521 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced.
Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around.
One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people.
Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you.
We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland!
Welcome,
Michael & Troy Bettenhausen
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 521 reviews
October 22, 2024
I found a vehicle I liked online on a Sunday afternoon. I left a message to have someone call me back. Alan returned my call and from then on I had a great experience with Alan and Bettenhausen. Very frie I left a message to have someone call me back. Alan returned my call and from then on I had a great experience with Alan and Bettenhausen. Very friendly and very easy process. It’s good to support your local businesses and I would definitely recommend! More
by vankcarpentry
Verified Customer
October 22, 2024
It was a great experience. Everyone was friendly and professional. The work was done quickly and the cost was very reasonable. There was even a free shuttle service to get me t Everyone was friendly and professional. The work was done quickly and the cost was very reasonable. There was even a free shuttle service to get me to and from while my car was being worked on. More
by svieta.a.perez
October 21, 2024
fantastic experience! jamie made the purchase process smooth and enjoyable! staff was very sweet and nice jamie made the purchase process smooth and enjoyable! staff was very sweet and nice More
by CLAUDIAB905
Employees Worked With
October 20, 2024
Allie was great everything went smooth and painless i will definitely recommend and im also a previous customer will definitely recommend and im also a previous customer More
by mike.scott81
Employees Worked With
October 20, 2024
Still don’t know what they doing there the workers they charge my wife for a oil change on top of the oil change package she just got too how u do that charge my wife for a oil change on top of the oil change package she just got too how u do that More
by mobdog21
Employees Worked With
Service writer
October 20, 2024
My salesman Josh Gabrielson is a legend in the business. I real human experience and will 100% return to him and only him. My only negative I can take away from the experience (which has NOTHING to do with I real human experience and will 100% return to him and only him. My only negative I can take away from the experience (which has NOTHING to do with Josh) is that my new truck has scratches on it after it was washed. I can only assume it came from the on site car wash. More
by Brown
Employees Worked With
October 19, 2024
Josh Gabrielson was excellent to work with. He did not make us feel pressured at all. The car we went to look at did not have features we wanted so he found us something that had those features He did not make us feel pressured at all. The car we went to look at did not have features we wanted so he found us something that had those features in same price range. More
by tthom97
Employees Worked With
October 19, 2024
This is the third time I’ve had a bad experience here. They do not return calls. They tell you is going to take 45 minutes and then it takes three hours. the first time while waiting for my car to be repa They do not return calls. They tell you is going to take 45 minutes and then it takes three hours. the first time while waiting for my car to be repaired. A salesman came and told me I could get this new jeep for X amount, and when it came time to sign the papers, it was thousands of dollars more. More
by loriwillmer
Employees Worked With
Matt in service
