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Bettenhausen Chrysler Dodge Jeep Ram

Lockport, IL

Overview
Employees
Reviews
Vehicles
4.7
658 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome, Michael & Troy Bettenhausen
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16471 W 159th St

Lockport, IL

60441

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Showing 658 reviews

October 29, 2024

When I Cale’s with the problem they asked me to come right in. They inspected and told me the part had to be ordered. Part was ordered and they called me in for service. 30 minutes later I was happy mo More

by Razor Chicago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Silva
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Oct 31, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's great to know that we could quickly assist you with your needs and get you back on the road in no time. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 29, 2024

i was very disappointed in the cleaning of my car there are streaks on the outside of the car and the windshield is terrible More

by leonard.potym
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brandon Mchugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the cleaning of your vehicle. It's important to us that our customers receive the highest quality service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. If you would like, please reach out to us directly so we can address your concerns and ensure your vehicle receives the attention it deserves. We look forward to hearing from you. Sincerely, The Team at Bettenhausen CDJR of Lockport

October 29, 2024

The process was very easy. I have bought from several large dealers in the area and I appreciate that I worked with one person through the entire process. I cant say I have had More

by eggers_joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie Keegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We are thrilled to hear that you found the process easy and appreciated working with one person throughout your experience. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to provide exceptional service to each customer. We look forward to welcoming you back for your next vehicle purchase! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 28, 2024

I was very impressed by the communication, fast service and overall service experience. All the employees were helpful and communicative and positive. Thanks ! More

by marylynnmatthis
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Oct 30, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We are thrilled to hear that you were impressed with the communication and fast service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team works hard to ensure a positive experience for our customers, and your feedback truly highlights their efforts. We appreciate your kind words and look forward to serving you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 28, 2024

Jose was wonderful and gave us a great experience. I love my new car and looking forward to working with him again on the next transaction More

by AMS338
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Silva
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Oct 30, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with Bettenhausen Chrysler Dodge Jeep RAM of Lockport! We're thrilled to hear you love your new car and had a wonderful experience with us. We look forward to assisting you again on your next transaction! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 28, 2024

I know Alan personally, and he's a real trusting person and as we can obviously see, he's very trustworthy! More

by kadesmema
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan "Big Al" Caruthers II
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We appreciate your recognition of Alan's trustworthy nature. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to build strong relationships with our customers. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 28, 2024

Great service and timely action to my needs. Every minute my truck is down cost my company money. I greatly appreciate their professionalism and communication during my service. A great Change o More

by mike@sandmhotshot.com
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Oct 30, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We understand how crucial it is to minimize downtime for your truck and appreciate your recognition of our professionalism and communication. It's great to know we could provide a welcoming change of pace for you. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 28, 2024

I worked with Big Al and he put a ton of effort to track down the Right vehicle and was very flexible. Would absolutely buy through them with him again! More

by brendan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alan "Big Al" Caruthers II
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, Brendan! We greatly appreciate you sharing your positive experience with Big Al at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We're thrilled to hear that he provided you with excellent service and helped you find the right vehicle. We look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 27, 2024

The experience was great the sales lady was awesome they got my note to what I wanted thanks More

by ernestcarpenterjr98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie Keegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport and that our sales team was able to meet your needs. We appreciate your feedback and hope to see you again soon! Enjoy your new vehicle! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 27, 2024

Follow-up video review was perfect. It was very informative. Nice touch! The staff were also very pleasant More

by jtreiniche
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Don't remember
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Oct 29, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you found the follow-up video informative and that our staff made a positive impression on you. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to provide excellent service and valuable resources for our customers. We appreciate your kind words and look forward to seeing you again! Sincerely, The Team at Bettenhausen CDJR of Lockport

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