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Bettenhausen FIAT - Service Center

Orland Park, IL

4.9
41 Reviews

41 Reviews of Bettenhausen FIAT - Service Center

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March 23, 2022

Jake was considerate, friendly and professorial with my concerns of my vehicle, he took the time to discuss the issue that I brought the vehicle in for. More

by Steve134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 28, 2022 -

Bettenhausen FIAT responded

Hi Steve134 and thank you for your kind words. We are very happy to hear that Jake was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! The Bettenhausen Certified Pre-Owned Megastore Team

February 23, 2022

They provide great service and are always friendly. I’m notified whenever regular scheduled maintenance is needed. More

by Steven.aguirre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name.
Feb 28, 2022 -

Bettenhausen FIAT responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. The Bettenhausen Certified Pre-Owned Megastore Team

February 01, 2022

Great service car runs like new appreciated being updated in a timely fashion and love the drop off More

by mquirogaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Browne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Bettenhausen FIAT responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. The Bettenhausen Certified Pre-Owned Megastore Team

January 28, 2022

Helpful, fast and knowledgeable about warranty and rental. Nice to provide ride to rental company More

by dakynd_1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rico
Feb 02, 2022 -

Bettenhausen FIAT responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Bettenhausen Certified Pre-Owned Megastore Team

January 06, 2022

Jackie is an excellent service technician representative. She caters to the needs of the client. Truly exceptional More

by mariacsu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie in the service department
Jan 11, 2022 -

Bettenhausen FIAT responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. The Bettenhausen Certified Pre-Owned Megastore Team

November 12, 2021

Service and explanations for questions were answered for my husband. All work requested was completed. More

by atrovato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan G
Nov 16, 2021 -

Bettenhausen FIAT responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. The Bettenhausen Certified Pre-Owned Megastore Team

September 02, 2021

Laura, Jess, Tony, and Rob All went above and beyond to remedy my situation and make me feel extremely special and I will be back. More

by marcganz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Browne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura and Tony
Sep 08, 2021 -

Bettenhausen FIAT responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. The Bettenhausen Certified Pre-Owned Megastore Team

August 28, 2021

I can always count on my dude Jake and the team at this particular site. I've been to the other not far away, and had a not so great experience. More

by docrocmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Chaput
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake,
Sep 01, 2021 -

Bettenhausen FIAT responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! The Bettenhausen Certified Pre-Owned Megastore Team

August 15, 2019

Tenita Jackson I tried to deal for a Gladiator with a couple of sales men and they were suppose to give me a call regard tires for the Gladiator I was to order and t More

by mathboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not choose to name the salesmen.
Aug 15, 2019 -

Bettenhausen FIAT responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Bettenhausen Fiat, we value our customers and we look forward to seeing you on your next visit. We will be sure to share your comments with the sales team. Thank you! Best, The Bettenhausen Fiat Team

October 13, 2018

car detail I had the pleasure of working with Willy who was so kind and patient and able to save my car after a my son became ill and threw up in my car. My Jeep More

by Annmarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willy-detailing
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