Bev Smith Toyota

My experience was great! heaven is awesome! Great customer service!!. Thanks and I will be back in the future heaven is awesome! Great customer service!!. Thanks and I will be back in the future More

Employees are all very polite and courteous. That being said, my issue has still has not been resolved. Toyota radio system continues to drop my phone connection as I am using it. They still hav That being said, my issue has still has not been resolved. Toyota radio system continues to drop my phone connection as I am using it. They still have not been able to fix the issue and they have not updated their system software since 2019. I dropped 70k on this vehicle and should not be having this problem. I have brought it in to fix this 4 times already. More

Good morning! We enjoyed the process of purchasing our new car at your dealership. We would like to especially name AJ Ortega as someone who helped us immensely. We enjoyed the process of purchasing our new car at your dealership. We would like to especially name AJ Ortega as someone who helped us immensely. He had excellent knowledge of our new car and how it works. He was so patient with us and made us feel like family. He continues to assist us as we have gone back with new questions as we discover new challenges. More

Quick friendly service! Kept me informed great. Definitely a good experience. Will continue to have service done there Kept me informed great. Definitely a good experience. Will continue to have service done there More

Great service & over all experience fast efficient friendly thank you would highly recommend. Wait time was reasonable friendly thank you would highly recommend. Wait time was reasonable More

They were very accommodating and worked hard to get me the car I wanted to go home in. the car I wanted to go home in. More

Was a very smooth experience. Everyone was very helpful and I love my new truck Everyone was very helpful and I love my new truck More

Good experience. Unusually good for an auto dealer. Very helpful people. I have mentioned it to several people. Unusually good for an auto dealer. Very helpful people. I have mentioned it to several people. More

Service used to be excellent until this last visit. The interior settings of my car was not returned in the same way I brought it in. The service was for a simple "oil change" so nothing inside the v The interior settings of my car was not returned in the same way I brought it in. The service was for a simple "oil change" so nothing inside the vehicle should have required turning off or deleting any of my personal settings! I've used Bev Smith Toyota service department for close to 20 years and have NEVER had any problems with the interior settings being changed/or totally deleted -- especially when the service was for just an OIL CHANGE! In past years, my car was returned with the interior settings in tack the way it was when I brought in except for me adjusting the seat forward (not a big deal). When I managed to return home, I tried to call the Service Manager, my Sales rep (who I've purchased 4-5 cars from) and left messages. Service Mgr returned my call & left message for me to bring my car back in the next morning. Sales rep returned my calI and I explained the situation and that I had taken the car back in the next day but nothing was corrected. Later that day I sat in my driveway with the use of the manuals trying to figure out how to reset everything. More

Service department was good, Work within my budget. But renting a vehicle is another story if you don’t have certain kind of insurance. But renting a vehicle is another story if you don’t have certain kind of insurance. More