Bev Smith Toyota

Dealership is convenient and I chose to go there for my 1st 5k mile service. I was done in less than 45 min. 1st 5k mile service. I was done in less than 45 min. More

I have made two purchases at Bev Smith Toyota. This last time was the fastest turnaround ever at any dealership. These guys knew their stuff. I was in and out in less than one and a half hours. This last time was the fastest turnaround ever at any dealership. These guys knew their stuff. I was in and out in less than one and a half hours. More

Everyone at Bev Smith Toyota were professional and courteous, overall experience was great. Romayne, was great!! courteous, overall experience was great. Romayne, was great!! More

As I have stated in past reviews, I am very pleased to be working with Tyler as my service advisor. He is a straight talker and very knowledgeable. He has kept one of my Tundras on the road for 375,000 miles working with Tyler as my service advisor. He is a straight talker and very knowledgeable. He has kept one of my Tundras on the road for 375,000 miles. Bev Smith has done every service on this truck. On a negative note on the dealership, I was given a batteries and tires for life on this truck as long as I owned the vehicle and Bev Smith did all the service and alignments. I always complied BUT they are no longer honoring the promise. This is disturbing to me and I was told it is in the fine print which I never could find. So I probably will never buy from Bev Smith but will do my Service there as long as Tyler is still there. More

Kim did a great job in getting our car into the service and provide us an update of the status of our cars in reasonable time. and provide us an update of the status of our cars in reasonable time. More

Best experience I have ever had in a dealership. Our dealer Ken was very helpful and good at what he does. Helped us in every way so we could get our Highlander Our dealer Ken was very helpful and good at what he does. Helped us in every way so we could get our Highlander More

I brought my prius in because of a brake diagnoses waited three hours, then had to find the service advisor to get my car back. They gave me an estimate for $4276.00 for brakes and another $940.00 for unnece three hours, then had to find the service advisor to get my car back. They gave me an estimate for $4276.00 for brakes and another $940.00 for unnecessary repairs.i had the car repaired elsewhere for $1800.00, and they used Toyota parts. FYI the repair department marks up the parts department prices about 40%. I'll NEVER go there again. More

Horrible service, sales folks lie, buying experience was like a Walmart employee lunch room. Tint was screwed up, tech stained my seat with glue. Trade-n was reduced $4k after deal was agreed. APR raised like a Walmart employee lunch room. Tint was screwed up, tech stained my seat with glue. Trade-n was reduced $4k after deal was agreed. APR raised from 4.99 to 5.49 at the end in finance guys office. Now the July 19 first payment they want n June. No help from anyone . GO TO WALLACE, save yourself. More

Kim was my service writer and she was excellent as usual. xxxx xxxx xxxx xxxx !!! xxxx xxxx xxxx xxxx !!! More

Bev Smith does not stand behind their body work. I have rust where they repaired it. They are trying to get out of fixing it. I have pictures and receipt. I am a women and a senior citizen. I truly I have rust where they repaired it. They are trying to get out of fixing it. I have pictures and receipt. I am a women and a senior citizen. I truly believe they are trying to take advantage of me because they feel they can. Beware seniors and women. They will try to get over on you. The body manager promised me a call back Tuesday from last Thursday when I took it in. Guess what, haven’t heard a word. I have the pictures to proof this. I am getting ready to purchase a new vehicle. My last 4 vehicles were 4 runners. Needless to say it will not be a Toyota. I will never spend another penny at Toyota. They do not care about me as a customer. I’m not important. I’m just an old woman. That’s sad. 😞 More