Bev Smith Toyota - Service Center

customer service Repairs were made promptly. Received ride home for the 3+ hour repair and was picked up when the job was finished. Carley, in service, was very person Repairs were made promptly. Received ride home for the 3+ hour repair and was picked up when the job was finished. Carley, in service, was very personable and professional. More

Great service Had 5k service done and was pleased with time that it took as well as thoroughness. They also washed and vacuumed vehicle to boot. Stan was great, Had 5k service done and was pleased with time that it took as well as thoroughness. They also washed and vacuumed vehicle to boot. Stan was great, More

Good friendly service The day I had service, which was early (07:00) was somewhat aggravating due to no one at the parts desk. It took an hour or more before I could purch The day I had service, which was early (07:00) was somewhat aggravating due to no one at the parts desk. It took an hour or more before I could purchase and item. The service for the car was fine.l More

EXCELLENT!!!!!!!!!!!!!! Very friendly, helpful service department. Would recommend for all your service needs. Stan is an amazing advisor. Takes interest in your needs. I hav Very friendly, helpful service department. Would recommend for all your service needs. Stan is an amazing advisor. Takes interest in your needs. I have been getting my car done there for a year and a half. Never a bad experience More

Rav4 oil change turned into maintenance Fred was very helpful with my visit to Bev Smith Toyota on Saturday. Although the routine oil changed turned into a lot of maintenance work for the R Fred was very helpful with my visit to Bev Smith Toyota on Saturday. Although the routine oil changed turned into a lot of maintenance work for the Rav 4, I was so pleased that the service crew took the time to check everything out and make sure the car was safe to drive. Thank you again to Fred for explaining everything to me and also talking to my husband on the phone so he knew what was happening with the car. Thank you Bev Smith Toyota for the great service! Sincerely, Pat Meinke More

Drove 1000 miles to get back to for repair We had a warning ABS light go off on a recent trip to KY. I tried to reset but it stayed on. I took my 2013 Tundra to Frankfort Toyota to see if it wa We had a warning ABS light go off on a recent trip to KY. I tried to reset but it stayed on. I took my 2013 Tundra to Frankfort Toyota to see if it was fixable. After sitting for 4 hours I was told the ABS light was on and the right rear wheel speed sensor was bad. The replacement part was not in stock and it would be several days. After being assured no damage would occur we opted to bring it home for the fix. With two huge scratches added to drivers door that were unexplainable and not on the truck when I brought it in I was livid. Not even a touch up bottle of matching paint was offered. Stan took care of me and my truck in less than one hour and had the touch up paint in inventory. Everyone at Bev Smith tries to do the best possible service. They have proven that to me several times in the past 5 years and that is why I go there. Keep up the good work. More

An outstanding experience from start to finish I came in to buy a new battery for my Sienna van. While they were installing it my wife and I were just strolling about the new car lot to kill time. I came in to buy a new battery for my Sienna van. While they were installing it my wife and I were just strolling about the new car lot to kill time. We were approached by a wonderful gentleman, Mike Rinaldi who used no pressure or aggressive manner to introduce us to a new RAV4. We had no intention of buying a new car but his very sincere smooth way of introducing us to the idea won over and I drove home with a new battery which was encased with a brand new car. More

My scion tc an xa This dealer has a great service center. We bring our cars here and they perform great service and don't push unnecessary repairs. The prices are reaso This dealer has a great service center. We bring our cars here and they perform great service and don't push unnecessary repairs. The prices are reasonable and they are very thorough. More

Well organized Came in for warranty enhancement inspection.Was out in 40min.Tim was professional and quick. Good job.Keep up the good work. Thank you team Bev. Came in for warranty enhancement inspection.Was out in 40min.Tim was professional and quick. Good job.Keep up the good work. Thank you team Bev. More

my experience Feel comfortable trusting Tyler Johnson to guide me and ensure that all service work is done as needed. Good Man! I feel that he would not suggest Feel comfortable trusting Tyler Johnson to guide me and ensure that all service work is done as needed. Good Man! I feel that he would not suggest having something done to my car that isn't really needed. More