423 Reviews of Bev Smith Toyota - Service Center
25000 mile service The service rep could not have been better. Smart fast and thorough. I'll be back. Nice waiting room with snacks and drinks and tv The service rep could not have been better. Smart fast and thorough. I'll be back. Nice waiting room with snacks and drinks and tv More
first 5000 mi service timely and friendly. It was a free visit & check on the car to see if we were treating it well as it is a leased vehicle. timely and friendly. It was a free visit & check on the car to see if we were treating it well as it is a leased vehicle. More
Excellent Great service, everyone was very helpful. Parts department found me the right tires. Installed quickly with no hassles. Would come back again for more Great service, everyone was very helpful. Parts department found me the right tires. Installed quickly with no hassles. Would come back again for more service. Everyone was excellent. More
Great and fast. They know what they doing. And is like having a family member, helping you. And they keep you inform about the progress. Great job. I am happy. They know what they doing. And is like having a family member, helping you. And they keep you inform about the progress. Great job. I am happy. More
Corolla check up I am very happy with my car and the people at Toyota. My car had a 15,000 mile service check up and I thought they were professional and efficient. I I am very happy with my car and the people at Toyota. My car had a 15,000 mile service check up and I thought they were professional and efficient. I always buy my cars here. More
Excellent service, as usual. Always take my car to Bev Smith for service . It's easy to book an appointment, they're always on time and very courteous. Just had extensive body w Always take my car to Bev Smith for service . It's easy to book an appointment, they're always on time and very courteous. Just had extensive body work done to my car by Bev Smith Body Shop, after being hit by someone else, and that service/workmanship was excellent too. Nothing less than the best with this dealership. Always wonderful! More
FANTASTIC DEALERSHIP!!! SERVICE DEPARTMENT SECOND TO NONE! Bev Smith Toyota has turned out to be one of the best dealerships I have ever dealt with. I buy 4 to 5 brand new cars a year ranging from Jaguar/Merc Bev Smith Toyota has turned out to be one of the best dealerships I have ever dealt with. I buy 4 to 5 brand new cars a year ranging from Jaguar/Mercedes to Cadillac to Toyota. The sales department at Bev Smith is fantastic however, it's the service department that outshines even sales. I have had the pleasure of dealing with Bill Wahl who is the Service Director. Bill is an honest and straight shooter. If he doesn't know something, he isn't afraid of telling you so but he does eventually find out an answer. I think one of the best assets that Bev Smith Toyota has is Adam Hamill who is the Asst. Service Manager. I've known Adam for many years and he continues to get things right and doesn't waste time doing it. Adam treats his customers more like family than a person writing a check for services rendered. I am treated like a true VIP customer when I come to Bev Smith Toyota and quite frankly, in today's day and age, it's refreshing! More
5000 mile checkup We were very pleased with the friendliness and service that we received. Fred Madorma was exceptionally helpful, informative, and very pleasant to dea We were very pleased with the friendliness and service that we received. Fred Madorma was exceptionally helpful, informative, and very pleasant to deal with as were all the employees we have dealt with since purchasing our vehicle in December. We would definitely recommend Bev Smith to our friends and aquaintences. There was a young salesman, I Think his name was Nick, I am not sure that was very helpful to us , helping us with bluetooth and the gps. Thank you all very much for being so kind and patient with us. Stuart and Cynthia Goldman Customer No. 117067 More
Take my car in for regular maintenance as scheduled. Every time I take the car in I get a call at work that something else needs to be replaced, which is never the case. Last time I was told rotors wer Every time I take the car in I get a call at work that something else needs to be replaced, which is never the case. Last time I was told rotors were completely rusted and brake pads were worn and needed to be replaced at a cost of $710. When questioned, the service manager told me that they could just turn the rotors to reduce cost. I declined additional service once again. This time I took it to two other Toyota service departments and ask them to evaluate the brakes. Both told me that my rotors were fine and that my brake pads had plenty of service left on them. Needless to say I am not going back to Bev Smith for service in the future, tired of them trying to add additional service items that are not needed nor warranted. I have also talked to other people who have a Toyota and they state the same tactics with additional service being told needs to be done on their vehicle. So if you have service done at this dealership beware and be smart. Get a second opinion, glad that I did. More
I was with my uncle and we took his Toyota Tacoma in to get regular maintenance at the Service department. while waiting for the truck to be serviced Mario one of the salesmen came over and told my uncle get regular maintenance at the Service department. while waiting for the truck to be serviced Mario one of the salesmen came over and told my uncle how getting into a new truck would save him money overtime. Mario was very nice and helpful during the process of getting my uncle into a nice new truck. If friendliness and and customer service is important to you i would definitely recommend Bev Smith Toyota! More