Beyer Subaru
Alexandria, VA
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Good customer service and prompt to get me a loaner car while my car was in service. Kept me updated with car service and sent some pictures with approval for additional services. while my car was in service. Kept me updated with car service and sent some pictures with approval for additional services. More
Fairly prompt and good communication. I feel compelled to take my car here for service due to a very $$$ experience that i had to cover out of pocket with my last Subaru, but it's not I feel compelled to take my car here for service due to a very $$$ experience that i had to cover out of pocket with my last Subaru, but it's not cheap to get the car serviced at a dealership. We'll see how long I last. When I bought the car in Dec, they failed to put an inspection sticker on it, and I didn't notice. Luckily, I didn't get a ticket. They corrected the problem during my first service visit in May, but DMV keeps emailing me that it's time for inspection. I've asked the dealer to clear up the confusion...so far, zero response. More
Sandy was great and kept me informed. Tasks were completed in specified estimated time. I will continue bringing my Subaru to this dealership. Love the new video in garage showing what ne Tasks were completed in specified estimated time. I will continue bringing my Subaru to this dealership. Love the new video in garage showing what needs to be repaired. More
Albi, our salesman, was wonderful. He let us test drive the car without him along. He was not pushy. After we purchased the car, he went over all the functions of the car with me. He let us test drive the car without him along. He was not pushy. After we purchased the car, he went over all the functions of the car with me. I had a very good experience. More
We had an amazing experience at Beyer Subaru Alexandria while purchasing my Subaru Ascent. From start to finish, the entire team made the process incredibly smooth and stress-free. As soon as we arrived while purchasing my Subaru Ascent. From start to finish, the entire team made the process incredibly smooth and stress-free. As soon as we arrived, Pete, the manager, greeted us and immediately set us up for a test drive. When we returned, he checked in and even offered us drinks—such genuine hospitality! Next, Franco walked us through all the paperwork and documents we needed. He was organized, patient, and made sure we understood every step. Then Hakim guided us through the financing process, explaining every package and option thoroughly so we felt confident in all our choices. When everything was ready, they brought our new car around freshly washed and cleaned. Franco then took the time to go over all the details and features of the vehicle so we’d be completely comfortable before driving off. We left extremely happy with our new Ascent and couldn’t be more grateful for the outstanding service from the entire team. Franco even called a few days later to make sure everything was going well! Highly recommend Beyer Subaru Alexandria to anyone looking for a seamless and enjoyable car-buying experience! More
I had a great experience during my trade in for a new vehicle. Albi Sadikaj was my sales consultant and did a great job along with Catherine Aldana the finance manager. vehicle. Albi Sadikaj was my sales consultant and did a great job along with Catherine Aldana the finance manager. More
Sandie is an excellent service representative. Ensured that I knew the status of all repairs and that I for all the discounts that I was entitled to receive. Ensured that I knew the status of all repairs and that I for all the discounts that I was entitled to receive. More
Sales department is fantastic and the service department even better. My sales representative (Dash) was attentive and very helpful. Dash had a good solid knowledge of the various Subaru models, and did a even better. My sales representative (Dash) was attentive and very helpful. Dash had a good solid knowledge of the various Subaru models, and did a great job of going over the features on my car. The sales manager (Pete) took the time to come meet and greet me in person. More
Always great service at this dealership. Sandie was fantastic to work with. My Subaru will be 5 years old in January and still running great because all my service has been at this dealershi Sandie was fantastic to work with. My Subaru will be 5 years old in January and still running great because all my service has been at this dealership. More

