Beyer Subaru
Alexandria, VA
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These folks take good car of you and your car. This is my third Subaru purchase. A dealership can sell you a car, but it is the quality of the service department that makes you a dealership's RE This is my third Subaru purchase. A dealership can sell you a car, but it is the quality of the service department that makes you a dealership's REPEAT customer. I am a happy Beyer Subaru REPEAT customer. More
Brought in my brand new 2025 Crosstrek for the first ever oil change and tire rotation service. When I picked it up, there was oil spilled on the oil fill cap around the oil filter “tray” and on the engine. oil change and tire rotation service. When I picked it up, there was oil spilled on the oil fill cap around the oil filter “tray” and on the engine. I only noticed after a few days when I had the air in the fresh air mode and could smell burning oil. Therefore I made the service representative aware and brought the car back and it was not only when I showed the pictures that I was told to leave the car to have the Engine bay detailed. When I want to pick it up Crosstrek it didn’t smell like oil burning anymore, it smelled like chemicals from the plastic protection that they sprayed all over the engine. If they would’ve done it right, I would’ve not been concerned, but because they left the engine wet when they sprayed it now I got spots all over the plastic parts. A good quality control from the beginning would had noticed the obvious oil spilled and I would’ve not had this issue. All I got was an apology, no offer or discount on a future service or anything else for the waste of time of me having to return to the dealer and not have my car. I’ll be looking for a reputable mechanic or at the least another Subaru dealer in the area. More
Beyer Subaru of Alexandria, is in a word, outstanding! Recently I went in for my six month service on a Subaru Forester, and the staff was with me every step of the way. I had a question about my lease, Recently I went in for my six month service on a Subaru Forester, and the staff was with me every step of the way. I had a question about my lease, and Jay, my sales rep made time to answer all of my questions. The service itself was seamless, thanks to Shay. All in all, I would recommend them without hesitation. More
My service provider, Sandie, was excellent! She communicated clearly throughout the entire process and made sure I understood everything about my car service. I really appreciated her professio She communicated clearly throughout the entire process and made sure I understood everything about my car service. I really appreciated her professionalism and friendly attitude. More
Beyer is always fast, thorough, and very professional. This is hands down the best dealership I have ever used. This is hands down the best dealership I have ever used. More
Sandie is amazingly helpful provide me everything l need to know and went above and beyond. Excellent Service to know and went above and beyond. Excellent Service More

