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Beyer Subaru

Alexandria, VA

4.8
130 Reviews

7416 Richmond Hwy

Alexandria, VA

22306

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Showing 130 reviews

November 12, 2025

Friendly and thorough staff. Comprehensive test drive. Knowledgeable about Subaru products and service. No pressure. More

by hankheflin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Samuels, Peter Bader
Nov 13, 2025 -

Beyer Subaru responded

Thank you for sharing your experience with us. We’re happy to hear that our team provided a friendly, thorough visit and a comprehensive, no-pressure test drive. We truly appreciate your feedback and look forward to seeing you again. -Josh Cochran, General Manager

November 12, 2025

These folks take good car of you and your car. This is my third Subaru purchase. A dealership can sell you a car, but it is the quality of the service department that makes you a dealership's RE More

by jmacintyresmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Staff
Nov 13, 2025 -

Beyer Subaru responded

Thank you for sharing your feedback and for trusting us with your third Subaru purchase. We’re grateful to know our service team continues to take great care of both you and your vehicle, and it means a lot to have you as a repeat Beyer Subaru customer. We truly appreciate your loyalty and look forward to supporting you for many years to come. -Josh Cochran, General Manager

November 12, 2025

Brought in my brand new 2025 Crosstrek for the first ever oil change and tire rotation service. When I picked it up, there was oil spilled on the oil fill cap around the oil filter “tray” and on the engine. More

by Aparces
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No service advisor was listed.
Nov 13, 2025 -

Beyer Subaru responded

Thank you for outlining your experience in such detail. Your feedback helps us take a closer look at the service you received and the additional visit that followed. We’re currently reviewing all the information to provide the most accurate understanding of what happened. A member of our leadership team will be contacting you soon to continue the conversation and address this further. -The Management Team

Nov 15, 2025 -

Aparces responded

Let’s set up a time for me to show you what it looks like now that the engine bay is covered excessively in whatever you use as a protective oily substance. I don’t need you to do anything, just acknowledge it so that it doesn’t happen to other owners. I rather take care of it myself to ensure it’s done right since your service department already had a chance to work on it twice. Finally, I wished this reviewed had a way to submit pictures.

November 11, 2025

Beyer Subaru of Alexandria, is in a word, outstanding! Recently I went in for my six month service on a Subaru Forester, and the staff was with me every step of the way. I had a question about my lease, More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janzub Shouib
Nov 13, 2025 -

Beyer Subaru responded

Thank you, Dave, for sharing such thoughtful feedback. We’re glad to hear your six-month service was seamless and that both Jay and Shay were right there to support you every step of the way. We truly appreciate your recommendation and are grateful for your trust in Beyer Subaru of Alexandria. -Josh Cochran, General Manager

November 11, 2025

Courteous, professional. Did try to upsell us. Would definitely recommend. Have lots of confidence in them More

by Hersh3b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estephany
Nov 13, 2025 -

Beyer Subaru responded

Thank you for sharing your feedback with us. We’re glad to hear our team came across as courteous and professional and that you left feeling confident in the service you received. We appreciate your recommendation and look forward to assisting you again. -Josh Cochran, General Manager

November 11, 2025

Sandie was terrific! Very professional and a good communicator. I appreciated her knowledge and support. More

by Rebecca.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandie
Nov 13, 2025 -

Beyer Subaru responded

Thank you, Rebecca, for sharing your experience with us. We’re delighted to hear that Sandie’s professionalism, communication, and support made such a positive impact during your visit. We truly appreciate your feedback and look forward to seeing you again. -Josh Cochran, General Manager

November 09, 2025

My service provider, Sandie, was excellent! She communicated clearly throughout the entire process and made sure I understood everything about my car service. I really appreciated her professio More

by Tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandie
Nov 10, 2025 -

Beyer Subaru responded

Thank you, Tiffany! We’re thrilled to hear that Sandie provided such an excellent experience from start to finish. Her professionalism, clear communication, and friendly approach truly embody the service standard we strive for at Beyer Subaru. We appreciate your kind words and look forward to welcoming you back for your next visit! -Josh Cochran, General Manager

November 08, 2025

The service was very good and the wait was not as long as in the previous oil changes. More

by tonytorchia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estephany Reyes
Nov 10, 2025 -

Beyer Subaru responded

Thank you, Tony! We’re glad to hear that your recent visit went smoothly and that your service was completed even quicker this time. Our team is always working to make each appointment efficient while maintaining the quality care your Subaru deserves. We truly appreciate your continued trust in Beyer Subaru and look forward to seeing you again! -Josh Cochran, General Manager

November 08, 2025

Beyer is always fast, thorough, and very professional. This is hands down the best dealership I have ever used. More

by AD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Bortle, Nicole Izes, Peter Bader, Janzub Shouib, Cece Connor, Dave Donchantz, Amena Baig, Jan Leo
Nov 10, 2025 -

Beyer Subaru responded

Thank you, AD! We’re so glad to hear that our team continues to deliver the fast, thorough, and professional service you expect. Your kind words and trust mean so much to us — it’s an honor to be your go-to dealership. We truly appreciate your loyalty and look forward to continuing to provide outstanding service for you and your Subaru! -Josh Cochran, General Manager

November 06, 2025

Sandie is amazingly helpful provide me everything l need to know and went above and beyond. Excellent Service More

by amanjake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandie and Chris, Bruce Bortle, Nicole Izes, Peter Bader, Janzub Shouib, Cece Connor, Dave Donchantz, Amena Baig, Jan Leo
Nov 10, 2025 -

Beyer Subaru responded

Thank you, Amanjake! We’re thrilled to hear that Sandie went above and beyond to make your visit such a great experience. Her dedication to clear communication and genuine care truly represents the Beyer Subaru standard. We appreciate your kind words and look forward to welcoming you back for your next service! -Josh Cochran, General Manager

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