Back

Bical Chevrolet

Valley Stream, NY

2.0
115 Reviews

709 West Merrick Rd

Valley Stream, NY

11580

Directions

By Type

Showing 115 reviews

March 23, 2012

Overall a good purchasing experience. I found a Honda Odyssey they were listing online and decided to do some more research. I lived in Kansas and sent a mechanic to check out the car, everything checke More

by ralloyd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johan, Moses
Mar 26, 2012 -

Bical Chevrolet responded

Congratulations on your new Honda Odyssey! We appreciate you taking the time to write this positive review and for making the trip to visit us from Kansas. We are pleased to hear that Johan was able to get you into the vehicle that was right for you. Please let us know if we can do anything else for you or if you have any questions with your vehicle. Be sure to follow us on Twitter and Facebook for exclusive specials. Regards, Moses Quiroz - Business Sales Manager (866)-511-3690

March 02, 2012

Shopping for weeks for a used car, from Huntington, Amityville, Hempstead, Manhasset and beyond. After reading not-so-nice ratings at this dealership I was a bit hesitant, yet they had a car I wanted More

by karion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johan, Moses, Bill, Marie
Mar 02, 2012 -

Bical Chevrolet responded

We would like to extend our most sincere gratitude to you for taking the time to let us know how we're doing. We are honored that we are the dealership that had the pleasure of taking care of you and provided you with such a good experience. Please feel free to contact us if you have any questions with your new vehicle. Be sure to like us on Facebook and Twitter for special offers. Regards, Moses Quiroz - Business Sales Manager (866)-511-3690

August 29, 2011

Salesman, Dan Tibbs was fine and even pretended to negotiate and "cut to the chase" with a lower than sticker price rate as the car I selected was double what I'd budgeted to spend. The rate was $2000 More

by unhappycarclient
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Tibbs John Macera "Robert"
Jun 18, 2013 -

Bical Chevrolet responded

Dear unhappycarclient, please contact me at your earliest convenience, I am appalled at the treatment you received and can assure you this is not our usual high level of service. Please allow me the opportunity to rectify, customer service is our highest priority, at the very least, we as a company can learn from this. Sincerely Greg Longmuir Vice President of Customer Satisfaction 516-285-6500 ext 221 greg@bicalchevy.com

August 15, 2011

I contacted the dealer on-line, then called and was given an appointment. However, when I got there he had an appointment and so he had to leave with instructions for me to see someone else whom I did meet. More

by zanzebar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moses
September 03, 2010

I came here looking for a car months before I actually wanted to get it and they seemed really good and friendly. I came back months later when I was ready and the guy was rude and apparently didnt take m More

by TV1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
.
Jun 18, 2013 -

Bical Chevrolet responded

Dear Andrewde, please contact me at your earliest convenience, I am appalled at the treatment you received and can assure you this is not our usual high level of service. Please allow me the opportunity to rectify, customer service is our highest priority, at the very least, we as a company can learn from this. Sincerely Greg Longmuir Vice President of Customer Satisfaction 516-285-6500 ext 221 greg@bicalchevy.com

...
12