Bical Chevrolet
Valley Stream, NY
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Overall a good purchasing experience. I found a Honda Odyssey they were listing online and decided to do some more research. I lived in Kansas and sent a mechanic to check out the car, everything checke Odyssey they were listing online and decided to do some more research. I lived in Kansas and sent a mechanic to check out the car, everything checked out and car was in great condition as described. Johan was great to work with. When I got there we went for a quick test drive and car sounded and felt great. There were no snags on paperwork and Johan did everything that he said he would do, and even went above the call of duty to help me out. 1) I had to fly in from Kansas so he had someone pick me up from the hotel so I didnt have to get a cab. 2) After the sale was completed I needed some help in getting out of New York City. He took the extra time to drive me to the exit and show me which route was best to avoid the atrocious toll fees that city charges. 3) Two days later he called me as I was almost home, to see how the car was running and how I liked it. The one piece of constructive feedback is on the detailing. I thought the carpets could have been cleaned a little better and more thorough vacuuming. It wasnt bad, but I thought it could have been more thorough. Other than this I thought the car was sold as advertised, and a great counterparty to deal with. I would recommend Bical to anyone looking to buy a car. Johan didnt pressure me at any point. and did a great job in making sure everything was ready when I got there. More
Shopping for weeks for a used car, from Huntington, Amityville, Hempstead, Manhasset and beyond. After reading not-so-nice ratings at this dealership I was a bit hesitant, yet they had a car I wanted Amityville, Hempstead, Manhasset and beyond. After reading not-so-nice ratings at this dealership I was a bit hesitant, yet they had a car I wanted to see. I contacted them by email with rapid response! What a wonderful experience! From the time I then stepped foot in the door I was greeted and treated like a guest at a hotel! HIGHLY RECOMMEND anyone looking around, make Bical one of your stops. We negotiated a price within the price range I was hoping for and never was there any pressure, not even from Bill the finance guy. Johan and Moses I applaud you for this ... as I said I was at MANY dealerships for weeks and these are two of the most genuine young men I've met. Having the car off the lot for 5 days, they still took my call and fixed the little issue I had. GREAT group of gentlemen. BEST car buying experience in my life! These young men have the professionalism of years gone by. THANK YOU for the best car buying experience in my lifetime. HIGHLY RECOMMEND!! More
Salesman, Dan Tibbs was fine and even pretended to negotiate and "cut to the chase" with a lower than sticker price rate as the car I selected was double what I'd budgeted to spend. The rate was $2000 negotiate and "cut to the chase" with a lower than sticker price rate as the car I selected was double what I'd budgeted to spend. The rate was $2000 below sticker. When I tried to pay for the car in cash, Dan Tibbs proceeded to try and force us into financing the car. He said the only way we could get the lower price was by financing through them. He also mentioned that financing was not available for any amount under $7000. This is simply not true. NO ONE can dictate how much or if you will or won't take a loan. I called management to complain the next day and spoke with a manager name Robert. After explaining the situation and coming up with a fair price, he said he'd work on securing that number, and then never followed up. I called Chevrolet corporate to tell them of these unfair and possibly illegal bait and switch tactics and they were also uninterested in fixing the situation. Bical's finance manager Bill Quiroz also involved himself in the transaction and admitted that Bical Chevrolet receives a bonus/kickback from their bank whenever they finance a car- even if the client wants to pay cash- they will not accept it. Bill also proceeded to say that the pricing I received on the car was an online special- I had never been on their website! John Macera called me next, pretended to be unaware of the situation and mocked my voice and speech several times and was completely rude, unhelpful and annoying. This entire dealership is rude, tricky, disrespectful of women,and only interested in STEALING YOUR MONEY. More
I contacted the dealer on-line, then called and was given an appointment. However, when I got there he had an appointment and so he had to leave with instructions for me to see someone else whom I did meet. an appointment. However, when I got there he had an appointment and so he had to leave with instructions for me to see someone else whom I did meet. The fat guy was not nice, very arrogant. Did not want to negoiate price. Quite rude actually. I got fed up of him and left. Went to another dealer, got approved but they did not have the vehicle I wanted. Made another enquiry on-line and this time I was sent a quote on the vehicle I wanted. I spoke to their on-line person and made an appointment to see him. I went in and saw him and was very pleased. I got the car I wanted and not a bad price. The sales people there is not very friendly, they act like they are doing you a favour (like why are you here to disturb us - that is the way I felt when I went there)they don't realize that without us they make no money. Fortunately for me, their on-line person was quite nice and sat down and went through numbers with me over and over again until I was satisfied. When I went in to pick up the vehicle, the on-line person had to leave for an appointment and asked one of his colleagues to finalize things with me. This guy was also good. When I didn't understand something he would stop and say "I am not doing anything until you are satisfied". Was very surprised as most of these people don't care how you feel they are just interested in getting the sale done. This guy went over everything with me. I was shocked but was happy that he did that because he showed that he was not just into it for the money only. Both took time out to make sure the customer was satisfied. Walked out of there happy. More
I came here looking for a car months before I actually wanted to get it and they seemed really good and friendly. I came back months later when I was ready and the guy was rude and apparently didnt take m wanted to get it and they seemed really good and friendly. I came back months later when I was ready and the guy was rude and apparently didnt take me seriously about buying a car. He said he was getting a model in that I wanted and I told him I want it and give me a call when it arrives. He never called so I went there. When I went to discuss pricing we where just staring at eachother and then he was on the phone and it had nothing to do about business. I had to wait on pricing (I wanted to lease) because of the banks they deal with but I told him let me know when they get the lease because I want the car. He never called and I kept calling never heard from the guy again. Its ashame because you because someone else got my business now. More

