Bickford Ford

New car purchase and followup Cayce Miller and Andy Sullivan are excellent representatives that epitomize what good, competent customer service is at Ford. Andy is an asset to the Cayce Miller and Andy Sullivan are excellent representatives that epitomize what good, competent customer service is at Ford. Andy is an asset to the company with his knowledge and patience directing and guiding me through the mechanics of car technology, as is Cayce with his friendly, casual no pressure attitude. They both need recognition for helping and following through with answering questions which is a testament to what seems lacking in this day and age....called "customer service." So my car purchase made for a pleasant experience. I also, like notification when service is needed. Keep up the good work! Vilma J. Tennery More

Second car from Bickford Ford! Everyone is so helpful and kind at Bickford Ford! Special thanks to Jeff Wing for helping facilitate my trade-in and lease of my new Ford Explorer. I Everyone is so helpful and kind at Bickford Ford! Special thanks to Jeff Wing for helping facilitate my trade-in and lease of my new Ford Explorer. I love my new car! Michael Holden also took the time to show me the new features of the Explorer and paired my phone to the Sync system. Overall, wonderful experience! More

Wonderful Customervice and information I want thank Mike and Jake for the wonderful experience! I was honestly dreading starting the car shopping process and had been a few places but kept I want thank Mike and Jake for the wonderful experience! I was honestly dreading starting the car shopping process and had been a few places but kept coming back to Bickford Ford. Jake took the time and patients with my pop-ins and to look into everything I wanted and found me exactly what I was looking for. Mike was also wonderful in walking me though all the electronics so I knew what I was doing when I left and I know and feel comfortable that I can return with any questions. The service was excellent and I will be coming back every time, along with a great recommendation! Thank you! More

new car orientation Mike took the time and had the patience to explain our questions in language that we understood.Our new car has so many features that my wife and I mo Mike took the time and had the patience to explain our questions in language that we understood.Our new car has so many features that my wife and I most likely will be back for mikes help several more times.Great place and great people. More

Pulled the Rug out from underneath me I called to set up seeing the vehicle. I sent my wife to look at it. When she arrived the salesman was at lunch and she was told that she had to work I called to set up seeing the vehicle. I sent my wife to look at it. When she arrived the salesman was at lunch and she was told that she had to work with him so they pulled the vehicle up and she took a look at it. She waited across the street for the salesman to come back and when he came back he tells us that someone else is buying the vehicle. AS WE ARE CURRENTLY LOOKING AT IT SOMEONE ELSE BUYS IT. ILL NEVER DO BUSINESS NOR WILL MY COMPANY EVER DO BUSINESS WITH BICKFORD. More

Great sellers to work with. Randy worked with me to get the right pricing and finding the Escape I wanted. He asked all my questions and concerns. A pleasure to do business with, Randy worked with me to get the right pricing and finding the Escape I wanted. He asked all my questions and concerns. A pleasure to do business with, More

Excellent customer service. No pressure sales. I always feel comfortable at this dealership, whether in sales or service. No pressure sales, accommodating to your needs and schedule. This is the I always feel comfortable at this dealership, whether in sales or service. No pressure sales, accommodating to your needs and schedule. This is the second vehicle I've purchased from Bickford and I would definitely come back again. More

Wonderfull I came in to buy a car and got a great trade in for my 3 year old Subaru. Am very happy with my new Ford Escape. I came in to buy a car and got a great trade in for my 3 year old Subaru. Am very happy with my new Ford Escape. More

NO PUSHY SALES HERE We had a great buying experience. We walked out the door feeling great about our new truck. In the past we have left a dealership feeling taken adva We had a great buying experience. We walked out the door feeling great about our new truck. In the past we have left a dealership feeling taken advantage of and pushed around. Not the case at Bickford. Just knowledgeable and friendly staff who genuinely wanted to help us buy a truck. More

Low stress/ no pressure. I traded in a 1998 (manual everything) Ranger for a 2016 Edge with all kinds of buttons and computerized things to learn about! From sales (Eric), t I traded in a 1998 (manual everything) Ranger for a 2016 Edge with all kinds of buttons and computerized things to learn about! From sales (Eric), to financing and paperwork (Fred), to technology tutoring (Chris), I had a great experience and felt that I was treated with respect and kindness. Thank you! More