Bickford Ford

The most pleasant vehicle buying experience we have ever had Traditionally, we have hated the vehicle buying experience. Our experience at Bickford Ford was definitely atypical. The sales process was zero pres Traditionally, we have hated the vehicle buying experience. Our experience at Bickford Ford was definitely atypical. The sales process was zero pressure. We bought a vehicle that had incentives that were as low as the dealership was willing to go. The price was fair and there was no dickering. We set an appointment for a test drive and our sales contact Mike Mauer had the truck pulled up and ready to go. We had a private test drive, without a sales person, and were able to take the vehicle home to make sure it would fit in our garage. We loved it, decided to buy it, and had a very easy finance experience with Teresa. No pressure at all for the extended warranties, gap coverage, etc. Our preferences were definitely most important. Our only minor complaint is that we had filled out the credit application a few days before on Bickford's website, but still had to wait a fair bit for our financing appointment due to waiting for a positive response on our credit. Michael Holden, the technology and delivery specialist, gave us a very comprehensive overview of the extensive features of the vehicle, and clearly loves his job and working with the customers. His enthusiasm is infectious and got us even more excited about the features of our new vehicle. His knowledge of the extensive features of the truck was impressive, as was his ability to convey them to us as customers. We definitely recommend Bickford Ford for a pleasant vehicle buying experience. More

2016 F 150 I have purchased several vehicles from Bickford Ford And once again must say they were very helpful and I would highly recommend them as a place to I have purchased several vehicles from Bickford Ford And once again must say they were very helpful and I would highly recommend them as a place to purchase a car or truck More

Truck that fit our needs and budget We came to Bickford looking at F150s to replace our dependable old workhorse. We found the truck that fit our budget and needs and we pleasantly able We came to Bickford looking at F150s to replace our dependable old workhorse. We found the truck that fit our budget and needs and we pleasantly able to agree on price that fit both parties. No pressure, no tension. All things considered, a good purchase experience! More

Best experience of my life! My old car died at 6:00pm on Tuesday. I met with Jeff on Wednesday at 5:30pm. He was patient and kind, explained the difference between models, provid My old car died at 6:00pm on Tuesday. I met with Jeff on Wednesday at 5:30pm. He was patient and kind, explained the difference between models, provided the financing information for both models, and assure me the banks financing decisions would be available by 11:30am on Thursday. Sure enough, everything was set by noon the next day. Travis picked me up at the shop after I returned their loaner and drove me to the dealership where Jeff met me. After we went on a test drive, he introduced me to Teresa, who already had all the documents ready to sign. Teresa then called Jeff back and he introduced me to Michael. mIchael did a great job explaining the technology of the vehicle and answere every question that I had. At NO time did I feel any pressure, manipulation, or coercion from anyone. In fact, as I drove home in my new car, I wondered if I really had just bought a new car because it was as easy and stress free as buying a can of soda at a grocery store. Bickford Ford is Amazing! More

New truck for retirerment I went in with a list for the truck and all the options I was looking for and was very impressed with the kind of friendly and courteous service that I went in with a list for the truck and all the options I was looking for and was very impressed with the kind of friendly and courteous service that I received. Not only did the sales person answer all my questions but brought in the truck I wanted with the options I was looking for and it was there the next day. More

fast and easy we what to thank Cayce Miller for hes help in doing this , he is real good at his job. I would also like to thank Matt Rice for helping us with all th we what to thank Cayce Miller for hes help in doing this , he is real good at his job. I would also like to thank Matt Rice for helping us with all the toys in the inside of the car,there is a lot going on in there. Thanks agin for all your help. More

Buying my first new car The reason I went to bickford in snohomish is because the sales team made me feel at home. They didn't pressure me into buying a car and did everythin The reason I went to bickford in snohomish is because the sales team made me feel at home. They didn't pressure me into buying a car and did everything to help me in making the right choice. After buying my car I had the peace of mind knowing that I got a great deal and had been taken care of, Thanks again to Darren, Dave and Michale for taking such great care of me and if and when I decide to buy another car I will definitely be taking my business back to bickford in snohomish. More

Work truck purchase It was absolutely the best car buying experience we have ever had. Our salesman, Casey, NEVER pressured us but gave clear answers to all our questions It was absolutely the best car buying experience we have ever had. Our salesman, Casey, NEVER pressured us but gave clear answers to all our questions and then let us be in charge of our decision. The paperwork at the end was fast, courtesy, again no high pressure to buy extra warranty stuff yet explained so we knew what we didn't or did want. The whole process from beginning to end will absolutely have us return and recommend! GREAT JOB staff at Bickford Ford! More

Best truck buying experience I have had....and I am 62 I bought a new 2015 F-150 at Bickford and my wife and I agreed it was the best vehicle buying experience we have ever had in our 40 years of marriage. I bought a new 2015 F-150 at Bickford and my wife and I agreed it was the best vehicle buying experience we have ever had in our 40 years of marriage. Very low pressure, small town atmosphere and while other dealers I visited were dishonorable Bickford was a very honorable dealership to work with. My salesman was Mike Mauer and he did an awesome job with all aspects of our sale. Would highly recommend him. Matt Rice was also a nice addition to our experience. In this day and age with all the technology on these new vehicles it was very refreshing to have a person that it was his job to explain all of this to us. The follow up from both these guys has been great. I have already recommended Bickford to several friends and they get a big thumbs up from my wife and myself....Les More

Excellent buying experience I ordered s Ford F350 from Chris Nunley at Bickford Ford last fall and took delivery on 2/4/16. The entire process from ordering to taking delivery we I ordered s Ford F350 from Chris Nunley at Bickford Ford last fall and took delivery on 2/4/16. The entire process from ordering to taking delivery went flawlessly and on time. Michael patiently and completely explained the many features to me of this truck.,.and there are many! I also broke habit and purchased an extended warranty because of a believable and understandable explanation of its terms by Teresa. I also visited the parts department for floor mats and received excellent help there as well. I have been in the retail business for 41 years and know the challenges of getting all staff to strive for customer service excellence and can say that each of the five people at Bickford that helped me did a five star job! I have purchased 26 cars/trucks over the years including Toyota, Lexas, Honda, Volvo, Mercedes and Porsche and rank Bickford right at the top in customer experince in my case. This review may sound like I have a relative or other close connection to someone working there. I do not, but just received the kind of service one hopes for and that deserves recognition as such! More