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Biener Ford
Great Neck, NY
515 Reviews
Biener Ford is now powered by the Alpha Auto Group and is committed to delivering a world-class experience to each & every customer whether it is to lease, purchase, or service their new car. The Biener Family of Car Dealerships has proudly served customers from Great Neck, Nassau, Suffolk, Queens, and the Greater NYC Metro Area for over 90 years. For assistance with any of your automotive needs please feel welcome to contact us @ (516)466-6400 or visit us at @www.bienerford.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 515 reviews
February 15, 2022
Good service. One thing I would recommend is that customers should be greeted. I waited on line not knowing if I was seen or not. The person at the service desk wa One thing I would recommend is that customers should be greeted. I waited on line not knowing if I was seen or not. The person at the service desk was was very helpful. The facility was clean. It would be nice if the vehicle returned would also be cleaned. More
by BENLACHMAN
Verified CustomerEmployees Worked With
Chris Urena, David Mitchnick
February 09, 2022
It took half of the time I had been told, which was great! Everything went very smoothly. I also had excellent communication to be sure that a special part had come in. great! Everything went very smoothly. I also had excellent communication to be sure that a special part had come in. More
by Haltrink
Employees Worked With
David Mitchnick
February 05, 2022
The dealership is courteous and efficient and took care of what I needed to have done. And they actually did not find the need to do something I had mentioned that would have been costly so I really apprec of what I needed to have done. And they actually did not find the need to do something I had mentioned that would have been costly so I really appreciate that. More
by Chanel
Employees Worked With
David is actually no longer there and it was Chris and Louis, David Mitchnick
February 04, 2022
Excellent service! The service was top notch quality and I got my pickup truck back in good shape. My only critique is that they didn’t give me a car. Typically, I receive a car for temporary use when dropp I got my pickup truck back in good shape. My only critique is that they didn’t give me a car. Typically, I receive a car for temporary use when dropping off my car. More
by EDUARTKULLA74
Employees Worked With
Chris
February 03, 2022
Chris and Louis were professional, courteous, and fast. The service center was clean and comfortable to wait while my truck was being serviced. I felt well taken care of, and will definitely come back when The service center was clean and comfortable to wait while my truck was being serviced. I felt well taken care of, and will definitely come back when needed. More
by D
Employees Worked With
Louis Del Balzo
February 02, 2022
Fake advertisement car was listed for 40,990 was charged over 52,000 for vehicle told me it was a mistake that manager Ali would take care of that and damage of headlight that was 3 months ago. Tried contac over 52,000 for vehicle told me it was a mistake that manager Ali would take care of that and damage of headlight that was 3 months ago. Tried contacting general manager Rich Pizzo to no avail also said he would talk to Ali totake care of this still waiting. Forced to go legal route buyer beware. More
by Franidi1355
Employees Worked With
Manager Ali , Rich Pizzo
