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Biener Ford
Great Neck, NY
515 Reviews
Biener Ford is now powered by the Alpha Auto Group and is committed to delivering a world-class experience to each & every customer whether it is to lease, purchase, or service their new car. The Biener Family of Car Dealerships has proudly served customers from Great Neck, Nassau, Suffolk, Queens, and the Greater NYC Metro Area for over 90 years. For assistance with any of your automotive needs please feel welcome to contact us @ (516)466-6400 or visit us at @www.bienerford.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 515 reviews
November 10, 2021
Was at Biener for a service and warranty issue. The service was done in 1 hour and the warranty part was ordered. Also spoke with the finance manager regarding purchasing my car off lease in a few mont service was done in 1 hour and the warranty part was ordered. Also spoke with the finance manager regarding purchasing my car off lease in a few months. The dealership is spotless and all of the employees are very friendly. More
by Janetviel347
Verified CustomerEmployees Worked With
Chris Urina, Benny D'Angelo
November 10, 2021
Dealer has good sales person like Simon. He knows about car very well and what the customer needs. car very well and what the customer needs. More
by Jenny
November 06, 2021
All employees I dealt with were very professional, pleasant, knowledgeable and helpful. I couldn’t have asked for better help and treatment in my pursuit of a new car. pleasant, knowledgeable and helpful. I couldn’t have asked for better help and treatment in my pursuit of a new car. More
by Lyndad1211
November 05, 2021
This time the service center fixed the problem the first time. Last time they made me come back twice for a recall. It was Fords recall but they didn’t have the part to put in my car. Please keep Mr Chris U time. Last time they made me come back twice for a recall. It was Fords recall but they didn’t have the part to put in my car. Please keep Mr Chris Urena, he is running the service department very efficiently More
by Nuttybeagle
Employees Worked With
Mr Chris Urena
November 05, 2021
Simon Han made the experience of buying a Ford Mustang a wonderful time. He was not pushy and had a lot of knowledge. Looking forward to doing more business with Simon. wonderful time. He was not pushy and had a lot of knowledge. Looking forward to doing more business with Simon. More
by Licatam16@gmail.com
November 03, 2021
Great experience! We purchase a used 2018 Lexus LC500 from Biener and the car is in even better condition than described. Fast smooth transaction. from Biener and the car is in even better condition than described. Fast smooth transaction. More
by teamchin
Employees Worked With
Johnathan
November 02, 2021
It was a quick and easy service. I recommend others to come to this service center for their vehicle needs. Lou the service manager and Chris the service advisor are the best guys to go to! I will definit come to this service center for their vehicle needs. Lou the service manager and Chris the service advisor are the best guys to go to! I will definitely return for my next service. More
by TsoDarren
Employees Worked With
Chris Urena, Louis Del Balzo
