Biener Ford

Great service department. My service writer always goes over my vehicle and suggested the recommended service. Their customer communication is excellent when your vehicle is done or if there is a problem. over my vehicle and suggested the recommended service. Their customer communication is excellent when your vehicle is done or if there is a problem. Biener ford service department is 10X better than the old tower ford service department. Biener service department cares about doing the job right the first time. AAA+++++ More

Great job by every employee I dealt with. Would recommend Beiner Ford to anyone in the market for a new car. Will definitely be back. Beiner Ford to anyone in the market for a new car. Will definitely be back. More

Excellent service Lou/David/Marcelo are super and Excellent service Lou/David/Marcelo are super and professional This is why I come to Biener Ford. Anytime I call I'm treated like a special perso Excellent service Lou/David/Marcelo are super and professional This is why I come to Biener Ford. Anytime I call I'm treated like a special person. More

Excellent service.David is always courteous and very Excellent service. David is always courteous and very helpful. Never had a problem with Beiner. Bought three cars from Beiner Ford over the Excellent service. David is always courteous and very helpful. Never had a problem with Beiner. Bought three cars from Beiner Ford over the past several years. More

I don't know whether the used inventory is managed by their Ford or Audi dealerships, but I absolutely would not recommend this dealership if pursuing one of their used inventory; to be fair, new sales m their Ford or Audi dealerships, but I absolutely would not recommend this dealership if pursuing one of their used inventory; to be fair, new sales may be a different story and the reviews seem to paint that picture. BUT, in either scenario, avoid "Ali" (maybe incorrect spelling), the sales manager (or finance manager). The fees they tack on to a agreed sales price are astronomical, and Ali wouldn't show me a contract or breakdown (fishy! I uploaded a screenshot on their facebook page if you're interested). I got the fees via text message and I questioned a few (such as title and registration because I'm out of state and was shipping the car) and I was told I was required to register and insure the car or they couldn't sell it. Mind you, it was only a $34k car, a cash sale so no financing, and I had a transport company lined up to deliver it to my door. This dealer makes their margin by tacking on BS fees like a $1295 pre-delivery inspection fee; doc fees were even $890 which is upper end for sure. Subsequently I walked on the deal because I just can't trust a dealer like that. Plus, the car had been on cargurus for 129 days with a lot of price drops so no idea what was going on to cause this gorgeous SRT 392 Challenger to not be sold. I hope they finally sell it and the buyer is happy with a special car but that person won't be me! Fees are fine but being dishonest (Ali - sales manager) is not fine. I feel bad for the poor sales guy (Tevin) who I could tell in his voice knew this wouldn't fly and that it was dishonest. More

Biener Ford is the best local Ford dealer for sales and service on Long Island. Service advisor Louis Del Balzo is my go to advisor to service my 2013 Mustang at Biener Ford. He provides great, knowledgabl service on Long Island. Service advisor Louis Del Balzo is my go to advisor to service my 2013 Mustang at Biener Ford. He provides great, knowledgable, attentive service along with excellent communications and people skills. I have been working with him for 10 years also servicing my Biener Audis and I have always been very satisfied with the results. Highly recommend Louis for service and the Biener family of dealerships for all of your Ford and Audi needs. More

Great place to buy used car they really treat you like family and very respectful very happy with my new Nissan Altima that I purchased from this place 😃 family and very respectful very happy with my new Nissan Altima that I purchased from this place 😃 More