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Big Star Buick GMC
Baytown, TX
688 Reviews
Thank you for choosing Big Star Buick GMC!
The team at Big Star Buick GMC would like to welcome you to our dealership in Baytown, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Baytown, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Baytown count on the high-quality vehicles and services found at Big Star Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 688 reviews
July 26, 2024
Not a long wait. Very courteous and professional. To care of all needs. Be going back. Very courteous and professional. To care of all needs. Be going back. More
by jacysgranna
Verified CustomerEmployees Worked With
Helpful July 24, 2024
This place actually put in the effort to help me get a car when I wasn't helped at other places car when I wasn't helped at other places More
by jose4jobs
Employees Worked With
July 23, 2024
Love my GMC dealer, Excellent services, just down the street to my house. ❤️ thank you. street to my house. ❤️ thank you. More
by drl_2002
July 21, 2024
Always friendly and quick! All the service reps are eager to help. The only place I’ll take my truck. All the service reps are eager to help. The only place I’ll take my truck. More
by Mike
Employees Worked With
July 20, 2024
Charged extra money for equipment the truck came with from the factory sales people did not treat me like a customer was lied through the whole process will not ever recommend or purchase another vehicl from the factory sales people did not treat me like a customer was lied through the whole process will not ever recommend or purchase another vehicle from this place again More
by paulmora
Employees Worked With
Manny not listed
July 19, 2024
Excellent service! Friendly staff, had plenty of snacks and drinks for my kids and fresh coffee the whole time we were there. Nice facility too! Friendly staff, had plenty of snacks and drinks for my kids and fresh coffee the whole time we were there. Nice facility too! More
by jloxterman04
Employees Worked With
July 19, 2024
Vincent Pierre was great from start to finish! Made sure we were comfortable with the purchase and very knowledgeable. Made sure we were comfortable with the purchase and very knowledgeable. More
by ALVINRMITCHELL
Employees Worked With
July 18, 2024
zero transparency in pricing. Called to confirm that the online cost IS INDEED the cost of the vehicle regardless of cash payment or financing. They confirmed. I get there, choose Called to confirm that the online cost IS INDEED the cost of the vehicle regardless of cash payment or financing. They confirmed. I get there, choose to finance, and they mark the cost up $4k. Jesus just be truthful in your advertising and don’t lie to me when I call. More
by SEADY0622
Employees Worked With
Other Employees :
Didn’t see any of these ppl except Vincent
July 18, 2024
Would not return or recommend service department at Big Star Buick GMC, General Motors certified mechanic ruined the engine!! Star Buick GMC, General Motors certified mechanic ruined the engine!! More
by LUISAARAUJO
Employees Worked With
Kindra Southern and Victoria Villareal
July 18, 2024
Always courteous, friendly and helpful. My car was washed and clean. I will be back My car was washed and clean. I will be back More
by najadu
Employees Worked With
