Big Star Buick GMC

I purchased a 2024 GMC Sierra 3500 Denali Ultimate Dually from Big Star Buick GMC in Baytown, Texas on March 12, 2026 for $95,000, including extended warranties and GAP coverage. The salesman represented the from Big Star Buick GMC in Baytown, Texas on March 12, 2026 for $95,000, including extended warranties and GAP coverage. The salesman represented the truck as clean with no accidents, and the price also reflected this. While driving the truck back to Colorado, the trailer brakes and blind spot sensors were not working. A Denver GMC dealer discovered significant rear-end accident damage, weld marks, and body repair that was never disclosed to me. When I contacted the dealership, they were condescending and smug. They refused to negotiate a settlement in good faith and simply told me they would take the truck back with no compensation. This is blatant deceptive practice. Do not buy from this dealership. More

Best sales team ever have been buying form them since last year is my third car great experience last year is my third car great experience More

Awesome job I told them what I wanted worked out a deal . Very honest and trust worthy Very honest and trust worthy More

Great dealership they have a worker named Alex who’s a great guy who likes to help out customers great guy who likes to help out customers More

Alex Rivera took the best care of me! Got me in a vehicle with no hassles! Definitely made this such a great and quick experience!! Got me in a vehicle with no hassles! Definitely made this such a great and quick experience!! More

Amazing customer service and good attention to detail to what the customer wants. Made the buying process easy. what the customer wants. Made the buying process easy. More

The buying experience I received from Alex made my trip a pleasure coming from Louisiana and he really took the time and care needed to make my truck all that I wanted and expected. I would definitely recomm pleasure coming from Louisiana and he really took the time and care needed to make my truck all that I wanted and expected. I would definitely recommend buying your next vehicle from Alex and the Big Star family. More

Alex was amazing from start to finish. Very understanding and worked with what I wanted. I highly recommend. Very understanding and worked with what I wanted. I highly recommend. More

Thankful for the help that was provided, remained professional and welcoming, very helpful in finding a vehicle professional and welcoming, very helpful in finding a vehicle More