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Big Star Buick GMC

Baytown, TX

4.2
819 Reviews

4411 East Freeway

Baytown, TX

77521

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Showing 819 reviews

July 19, 2024

Vincent Pierre was great from start to finish! Made sure we were comfortable with the purchase and very knowledgeable. More

by ALVINRMITCHELL
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
July 19, 2024

Excellent service! Friendly staff, had plenty of snacks and drinks for my kids and fresh coffee the whole time we were there. Nice facility too! More

by jloxterman04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
July 18, 2024

Always courteous, friendly and helpful. My car was washed and clean. I will be back More

by najadu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Carranza
July 18, 2024

Would not return or recommend service department at Big Star Buick GMC, General Motors certified mechanic ruined the engine!! More

by LUISAARAUJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kindra Southern and Victoria Villareal
July 18, 2024

zero transparency in pricing. Called to confirm that the online cost IS INDEED the cost of the vehicle regardless of cash payment or financing. They confirmed. I get there, choose More

by SEADY0622
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Didn’t see any of these ppl except Vincent , Vincent Pierre II, Claudia Duarte, Martin Zavalla, Kelton Rembert, Marissa Jones, Marvin Driver III, Richard Drews, Tax Alexander, Beth Patlan, Alex Rivera
July 17, 2024

when I got there everyone was Listening to what I wanted and helping me get exactly what I wanted in the price range that I wanted. More

by CMEADOWS1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Lopez , Alex Rivera
July 16, 2024

Great communication. Really appreciated the detailed inspection notes after an oil change. Service writer was honest and helpful. More

by Clinton A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
July 16, 2024

Javier was absolutely amazing. He worked with me for about a week haggling numbers and such trying to get me the best deal. More

by emitchell0902
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier
July 16, 2024

They are amazing they are very nice whit they Clients and they will help you out More

by rolex50000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Donaldson
July 13, 2024

Our experience was great! Our sales lady Victoria was very helpful! Thx for the opportunity More

by steelmagnoliahair
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria
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