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Big Star Buick GMC

Baytown, TX

4.2
819 Reviews

4411 East Freeway

Baytown, TX

77521

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Showing 819 reviews

July 02, 2024

Everyone is friendly. But even with an appointment spent way to long at dealership. The last one we did not have wheels rotated or washed. Still over an hour. Better the l More

by GPARENTS2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
July 01, 2024

The staff was friendly and helpful. I would recommend Big Star to friends and family. More

by CinHARRIS715
Recommend Dealer
Yes
Employees Worked With
Manny
June 30, 2024

Everyone is very knowledgeable and friendly. My.buying process was smooth and happy with purchase. More

by hernandez77287
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
My financial advisor was awesome also, Martin Zavalla, Madison Spencer
June 28, 2024

This dealership was the only one in the Greater Houston area that had the exact car I wanted. Brandon our salesman was a pleasure to work with both during and after the sale. In my 50 plus years in buy c More

by jimsfabq
Purchase Time
Recommend Dealer
Yes
Employees Worked With
BRANDON MIRANDA He was friendly, knowledgeable and pleasant to deal with.
June 27, 2024

Awesome service as usual. I would not take my vehicle to any other location! Keep up the great work! I will continue to commend Joe for his great work and service. I hope to w More

by LIZA77044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in the Service Dept.
June 26, 2024

They were helpful, signing in was fast and they finished quickly. I will return for future oil changes More

by marleymorris27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Day
June 26, 2024

Good selection of vehicles during visit to Pre-owned lot. No high pressure salesman but couldn’t shake feeling that salesman was not being 100% honest regarding the vehicle I selected, but like vehicle I pur More

by gannyb2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Used car sales
June 26, 2024

This GMC is always very helpful and friendly to me. I appreciate the time and work they’ve put into my truck! More

by radgal21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name
June 25, 2024

me gusto trato del vendedor nos trato bien todo momento muchas grasias Alex por tus ateciones More

by ramirochavero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Alex Rivera
June 24, 2024

I am a repeat customer and just bought a new truck. The team at Big Star has earned my future business. More

by GONZALES.JESSE21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
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