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Big Star Buick GMC

Baytown, TX

4.2
819 Reviews

4411 East Freeway

Baytown, TX

77521

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Showing 819 reviews

June 24, 2024

Great dealership. Thank you Victoria Hernandez for your great customer service. Having traveled from Lake Charles, LA., she made our experience welcoming & easy. More

by DKB13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Hernandez
June 24, 2024

I brought my vehicle in for check engine warning light and a noise it makes upon cold starts in the morning. The kept my vehicle two weeks. The noise upon start up was not resolved with the work they More

by joe.salazar20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
June 22, 2024

Bad service I I will never recommend you. I will never go back to this dealer!👎👎👎💩💩💩!!! More

by edgarcerino2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Baytown/service manager
June 22, 2024

Always help me everything that I need all the people are very helpful and friendly More

by Mariaalvarado1065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy
June 22, 2024

Great service visit and Andrea the service writer was a pleasure to deal with. She is an asset to your operation More

by branpop97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Rowles
June 21, 2024

Service was satisfactory, staff specially Dustin was outstanding. Vehicle completed was satisfactory too. Thank you More

by VIRGINIAANCIRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Brown
June 20, 2024

Our dealer was very nice and attentive and helped us with any question we had very nice experience More

by MALMAZAN03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley castillo
June 19, 2024

This company is very nice to do business with they take very good care of you More

by JACKNOEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Bolton, Nino Bonsignore, Brian Bohanon, Derrek Bristen
June 15, 2024

The employees in this dealership are exceptionally pleasant, helpful, and knowledgeable! Those I have dealt with so far are Ricardo, Vincent, Timothy, and Jo. Ricardo (Rick) has assisted me several More

by gingerbeths
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo in Sales Department ( I have forgotten his last name.) Also Timothy in Service Department and a lady in the Service Department. Top rating for both of them., Vincent Pierre II
June 14, 2024

Wesley was great! Made it a super easy process! Would definitely recommend to any future buyer. More

by BENDHARMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Castillo
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