Big Star Buick GMC

The employees in this dealership are exceptionally pleasant, helpful, and knowledgeable! Those I have dealt with so far are Ricardo, Vincent, Timothy, and Jo. Ricardo (Rick) has assisted me several pleasant, helpful, and knowledgeable! Those I have dealt with so far are Ricardo, Vincent, Timothy, and Jo. Ricardo (Rick) has assisted me several times in learning what all the buttons and knobs are for on my new Terrain Denali. I am 80 years old and technically challenged!! Vincent graciously offered to put my new license plates on my car for me. The lady in the service department never gave up until she was successful in getting my phone ( Apple 13 Pro Max) to charge in the charging slot in my new car. So far, I have been very pleased with Big Star GMC!! More

Brandon was vey helpful and knew a lot of detail about your products. Dealership was clean and all employees were very nice your products. Dealership was clean and all employees were very nice More

Mr Manny Lopez was very attentive to my needs for a dependable transportation.He answered all my questions with being very knowledgeable. dependable transportation.He answered all my questions with being very knowledgeable. More

Wesley was great! Made it a super easy process! Would definitely recommend to any future buyer. Made it a super easy process! Would definitely recommend to any future buyer. More

Always satisfied with the service and the courtesy shown and would highly recommend ro anyone and would highly recommend ro anyone More

Estoy muy contenta con la atención de Alex Rivera la ayuda que nos brindó en nuestra compra . Muchas gracias Alex ayuda que nos brindó en nuestra compra . Muchas gracias Alex More

The staff is very helpful and polite. The waiting area is clean. The wait time however is extremely too long. Every time I’m there it’s for at least 4 hours. Even for just an oil change. The waiting area is clean. The wait time however is extremely too long. Every time I’m there it’s for at least 4 hours. Even for just an oil change. Overall, it’s a positive experience. More

I will 100% recommend Big Star Buick GMC. The day I went to trade in my vehicle, I came home with the one I wanted. Sandra Guevara helped so much, she took her time and made us feel comfortab The day I went to trade in my vehicle, I came home with the one I wanted. Sandra Guevara helped so much, she took her time and made us feel comfortable… Sandra was very knowledgeable, and very attentive to detail. In all great customer service. Thank you More

Great help. Guide me to the right direction to where I needed to be. And great at explaining paper work wise. Guide me to the right direction to where I needed to be. And great at explaining paper work wise. More

The service writer was courteous and professional. The work was done in a timely manner. The work was done in a timely manner. More