
Big Star Buick GMC
Baytown, TX
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Lack of communication between the parts and service departments. Also a lack of communication with customers. It took over 6 months to have warranty work completed on our new truck. departments. Also a lack of communication with customers. It took over 6 months to have warranty work completed on our new truck. More
They let my truck inside expose to weather is all wet and they give it to me like that, took it back to get it fix, is been almost two weeks and nothing yet…@ least I have a loner because I file a complaint… they give it to me like that, took it back to get it fix, is been almost two weeks and nothing yet…@ least I have a loner because I file a complaint….go some where else More
If I could rate a zero star I would. This place is horrible. They are xxxxxxxx and try to take you for everything you have. They are very shady and deceptive. Take your business to This place is horrible. They are xxxxxxxx and try to take you for everything you have. They are very shady and deceptive. Take your business to a more ethical place More
Had a nice experience with this dealership. The salesman were very helpful in helping me choose a vehicle. Price was better than most. Thanks team. The salesman were very helpful in helping me choose a vehicle. Price was better than most. Thanks team. More
Better customer service than other dealerships I visited. Brandon and Javi were courteous and respectful. The final sale process was fast and convenient. I can't remember the representative's name. Brandon and Javi were courteous and respectful. The final sale process was fast and convenient. I can't remember the representative's name. More
Alex was a pleasure to work with very knowledgeable and helpful to get my what I wanted at the right price. Truly appreciated him and the whole team. helpful to get my what I wanted at the right price. Truly appreciated him and the whole team. More
It’s the management over the service center Joe is very rude. I feel more training will do him a lot of good because his customer service skills sucks rude. I feel more training will do him a lot of good because his customer service skills sucks More