
Big Star Buick GMC
Baytown, TX
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I have had my service done at Big Star from when I first bought my truck in 2017. It is service from people like Victoria is why I continue to go there. Thank you, Victoria! bought my truck in 2017. It is service from people like Victoria is why I continue to go there. Thank you, Victoria! More
Definitely would not recommend this service department! ! Poor customer service and lack of communication skills. Service mechanic error noted. ! Poor customer service and lack of communication skills. Service mechanic error noted. More
I was not pleased with this visit. I paid in full for 3 oil change service, vehicle wash and rotate tires future visits. Vehicle was not washed, a muddy paper mat was left in vehicl I paid in full for 3 oil change service, vehicle wash and rotate tires future visits. Vehicle was not washed, a muddy paper mat was left in vehicle driver side, right back tire was at 37 - left back tire was at 36 - two front tires was at 35 pressure. Not sure if my tires was rotated or other services done. The oil gauge did state it was at 100% and no longer needing servicing. This is the first time receiving half done service from Big Star Buick. I don't know why. More