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Big Star Buick GMC

Baytown, TX

4.2
819 Reviews

4411 East Freeway

Baytown, TX

77521

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Showing 819 reviews

May 09, 2024

Alex did a great job for us! The dealorship was wonderful. this was the best and easiest vehicle purchase we ever made! More

by jan_boogie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rivera
May 09, 2024

I’ve bought about five or six cars from Alex and I have never been disappointed. From the red carpet laid out in front of me to not having to be stressed about the numbers, he’s honest he’s respectful. He More

by Drake Voiron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rivera
May 09, 2024

Absolutely recommend Alex Rivera! He takes his time, doesn’t rush you, he’s super personal he cares and he gets you the best deal he can!!! More

by jacimegan88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rivera
May 09, 2024

Have bought 3 vehicles from this dealership in the past 3 years. They treat me like family every time. Alex Rivera helped us out in my recent purchase and did an outstanding job. Never pressured us into an More

by Alonsosalinas76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rivera
May 09, 2024

Communication needs improvement via text or email working out of state trying to purchase a vehicle took a month to complete. Brought back for some installs took almost another month to complete. Vehicles sh More

by wrsteinjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Biseño, Fernando Perez
May 07, 2024

Planned visit ahead, they had vehicle waiting. Sandra did an amazing job. I would definitely use her again. And will refer my friends and family. More

by Trl101294
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandra
May 07, 2024

I wasn't planning to Buy the Ram 1500, but I bought it anyway. My Salesperson (Alex R) was professional, caring, and not pushy. He listened to what I needed. He should be listed as the employee of the More

by jessepuente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rivera
May 03, 2024

Brandon is an amazing salesman. Wonderful man. Everyone was very nice. I will tell everyone to go visit and ask for Brandon. More

by kickie19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
May 02, 2024

Was their for an hour for an oil change and yall were busy,yall even got water for my dog while i waited.i was treated very good thamk you More

by melvinhillman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure a female and a man in the service dep.
April 29, 2024

Service is generally pretty good and has actually gotten better since my first service. But was a little disappointed when the put my cabin air filter in upside down. More

by REDDAVE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't have a name
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