
Big Star Buick GMC
Baytown, TX
Filter Reviews by Keyword
By Type
Showing 819 reviews
I’ve bought about five or six cars from Alex and I have never been disappointed. From the red carpet laid out in front of me to not having to be stressed about the numbers, he’s honest he’s respectful. He never been disappointed. From the red carpet laid out in front of me to not having to be stressed about the numbers, he’s honest he’s respectful. He has integrity and he wants nothing but the best for his customers, call Alex today to get you your dream! More
Absolutely recommend Alex Rivera! He takes his time, doesn’t rush you, he’s super personal he cares and he gets you the best deal he can!!! He takes his time, doesn’t rush you, he’s super personal he cares and he gets you the best deal he can!!! More
Have bought 3 vehicles from this dealership in the past 3 years. They treat me like family every time. Alex Rivera helped us out in my recent purchase and did an outstanding job. Never pressured us into an years. They treat me like family every time. Alex Rivera helped us out in my recent purchase and did an outstanding job. Never pressured us into anything and was very polite through the whole process More
Communication needs improvement via text or email working out of state trying to purchase a vehicle took a month to complete. Brought back for some installs took almost another month to complete. Vehicles sh out of state trying to purchase a vehicle took a month to complete. Brought back for some installs took almost another month to complete. Vehicles should be cleaned after interior installs have been completed. People sales were very polite and professional in person great service at dealership. More
Planned visit ahead, they had vehicle waiting. Sandra did an amazing job. I would definitely use her again. And will refer my friends and family. Sandra did an amazing job. I would definitely use her again. And will refer my friends and family. More
I wasn't planning to Buy the Ram 1500, but I bought it anyway. My Salesperson (Alex R) was professional, caring, and not pushy. He listened to what I needed. He should be listed as the employee of the anyway. My Salesperson (Alex R) was professional, caring, and not pushy. He listened to what I needed. He should be listed as the employee of the month in my book, you need people like him who are focused on exceptional service. Thank you for the great experience, I'll be coming back for sure, it exceeded my expectations. AAA+ Jesse Puente Vice President of Human Resources. More
Was their for an hour for an oil change and yall were busy,yall even got water for my dog while i waited.i was treated very good thamk you busy,yall even got water for my dog while i waited.i was treated very good thamk you More
Service is generally pretty good and has actually gotten better since my first service. But was a little disappointed when the put my cabin air filter in upside down. better since my first service. But was a little disappointed when the put my cabin air filter in upside down. More