Big Star Buick GMC

This dealership is great, Alex rivera was great with us he was knowledgeable in all aspects of vehicles and all the info we needed to know about our purchases he was knowledgeable in all aspects of vehicles and all the info we needed to know about our purchases More

Exceptional Service Review for Alex Rivera at Big Star Dealership My mother-in-law Debbie recently had the pleasure of purchasing a vehicle from Alex and I cannot say enough about the outstanding serv Dealership My mother-in-law Debbie recently had the pleasure of purchasing a vehicle from Alex and I cannot say enough about the outstanding service he provided. From the moment we walked into the dealership, Alex made the entire car-buying process seamless, stress-free, and enjoyable. Alex was extremely knowledgeable, patient, and attentive to my needs. Alex took the time to understand exactly what I was looking for, answered all my questions, and provided valuable insights to help us make an informed decision. Unlike other experiences we’ve had in the past, we never felt pressured or rushed—just genuinely supported throughout the process. What truly set Alex apart was his willingness to go above and beyond. He ensured that we got the best possible deal, explained all the features of the vehicle in detail, and even followed up after the purchase to make sure we were completely satisfied. That level of customer care is rare and greatly appreciated! I highly recommend Alex Rivera to anyone looking for a new or used car. If you want a hassle-free, honest, and exceptional car-buying experience, be sure to ask for Alex at Big Star Buick in Baytown, Texas. I will definitely be returning for future purchases and sending friends and family to Alex no matter where he is. He makes the dealership look good and should be rewarded for his service of excellence. AAA plus in our book. ⭐️⭐️⭐️⭐️⭐️ 5 Stars – Truly an outstanding experience! More

Great assistance with the whole process. And with walking me through the steps of properly And with walking me through the steps of properly More

The dealership was very attentive to my vehicle needs, and they were able to fit me in the truck of my dreams and get my wife a new car at the same time. I was impressed with ability and willingness to and they were able to fit me in the truck of my dreams and get my wife a new car at the same time. I was impressed with ability and willingness to work with me, and I don’t regret the decision to make the purchases. Thanks for all the help yall provided and I have recommended yall to numerous friends already and will continue to do so. More

I just purchased my very first GMC vehicle with Big Star. Alex Rivera made the process smooth and easy. He was very transparent and explained in detail as this was my very first time buying under my name. I Alex Rivera made the process smooth and easy. He was very transparent and explained in detail as this was my very first time buying under my name. I can honestly say Alex is very down to earth when taking care of his clients, and I have no doubt he will do the same to anyone looking for a car. I would definitely recommend my friends to him. Thank you again, Alex Rivera. More

Very pleased with the customer service, i had a great experience and my seller was on point. experience and my seller was on point. More

Very friendly when I arrived took my vehicle in right away and got me out of there pretty quick overall good experience. away and got me out of there pretty quick overall good experience. More

Very respectful folks Jose M. was awesome and the rest of the team just as courteous. We will always recommend Jose at GMC in Baytown was awesome and the rest of the team just as courteous. We will always recommend Jose at GMC in Baytown More

A good place to buy a car or a truck. I had a good saleman. I had a good saleman. More

About 2 weeks ago I was in Tyler Texas and I stopped by the storage where I keep my boat and I was going to get my batteries off my boat so I can charge them I backed up and I heard a pop my tire rod had c the storage where I keep my boat and I was going to get my batteries off my boat so I can charge them I backed up and I heard a pop my tire rod had came loose and if I wouldn't have stopped I probably would have been dead because disturbing the wheels came apart from the tie rod I had my front end of line at big star GMC and Baytown and last week I called the receptionist and talk to her and told her I need to talk to management they never did call me back I called again this week and left messages nobody called me back I have pictures of the tie rod and I had to repair it myself at the storage yard and I still haven't heard from anybody More