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Big Star Buick GMC

Baytown, TX

4.3
818 Reviews

4411 East Freeway

Baytown, TX

77521

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Showing 818 reviews

April 02, 2024

Alex (Ace) at Big Star GMC is the best salesman all around! He takes so much time and effort to find your family the best deal possible, and pulls all his resources to get your payments as low as possi More

by j
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rivera
April 02, 2024

Great service, nice people, good energy good service , service was pretty fast and easy just the way I like. More

by SIMAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nino Bonsignore
April 01, 2024

Martin was awesome. Very helpful with my schedule and limited time. I feel I get the best deal ever thanks to him. My wife and I just love the truck. Thank you. More

by SCTDETROIT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Zavala
March 30, 2024

Joe Mora is an excellent Service representative. He is always professional and friendly. He is a star employee that give the customer great service and that why I spend my money at GMC Baytown. More

by nudeen.sanusi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mora, Vincent Pierre II
March 30, 2024

Cheryl did an amazing job helping me with the process and made the buy very easy couldn’t have been happier More

by NLAZARUS06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl bebee
March 29, 2024

The service over all was great. Thank you for asking me and that means a lot to me More

by JESUSDELEON1158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
March 29, 2024

Went in for oil change. First time to wait. was in lounge that was clean. When My vehicle was ready Joe let me know. He was very good. More

by MGAIRKING
Recommend Dealer
Yes
Employees Worked With
I believe his name is Joe from service dept.
March 28, 2024

Terrible, bought a new 2024 took it to get fix and they didn’t fix it More

by LAURAMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
March 28, 2024

Hello everyone, I have been an American resident for a few months and Big Star gave me the opportunity to obtain my first vehicle, offering me excellent service and attention, thank you very much Big Star More

by Wilson Lasso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tax Alexander, Madison Spencer
March 26, 2024

I was very impressed with my service writer and the service department as a hole very professional Thanks. More

by HALLANTHONY11
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe worley
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