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Big Star Buick GMC

Baytown, TX

4.3
818 Reviews

4411 East Freeway

Baytown, TX

77521

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Showing 818 reviews

March 24, 2024

My experience here is always great. The service advisors and techs are always professional and amazing. More

by dfontenot61785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
March 23, 2024

Good communication from my assistant Dustin on my work truck recalls and others problems that my truck had More

by Mqk88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
March 23, 2024

All required activities were easy, Vincent was easy to work with and understood what I wanted. More

by joepolka1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II, Madison Spencer
March 22, 2024

You shouldn't demand a statement in a review survey. And a specific minimum number of words is stupid More

by eldredge0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
March 22, 2024

Very dissatisfied with the service dept. Wanted to sell me new tire for $200 plus; said it could not be repaired. Went to Walmart where they fixed it for $15. Works still. More

by carolyn_james3
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept - cannot remember name
March 21, 2024

Great Service and the Service Advisor was very Professional and Courteous, service was prompt as well More

by RONNIECP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mora
March 21, 2024

We like the vehicle we purchased just fine. And Javi was great as a salesman. But your follow through with the "you owe me list" is pretty non-existent. I can't imagine it taking this long to More

by bgwedepohl5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Javi, and the finance guy; don't remember his name
March 19, 2024

My truck buying experience was made ez. Got a trade in quote for my old truck fast. My sales person was nice and knowledgeable. More

by rodolfoortiz104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria
March 17, 2024

Is the #1 dealer in texas all personal are the best is way lm by in Baytown More

by FORTUNATOLOPEZ64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Zavalla
March 16, 2024

Joe Mora fit me in, taking care of my flat tire, which ended up having to be replaced. Excellent customer service! Thank you so much! More

by candyjmh
Recommend Dealer
Yes
Employees Worked With
Joe Mora
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