Big Star Buick GMC

I was pleased with how easy it was to schedule the appointment on line and the way the service rep. greeted me once I arrived. Once the service was completed the vehicle was washed and ready to go. appointment on line and the way the service rep. greeted me once I arrived. Once the service was completed the vehicle was washed and ready to go. More

Poor service Poor service, no communication, and the mechanic did poor service on my vehicle! mechanic did poor service on my vehicle! More

Does not live up to promises. Sold me a truck with a dent in the hood. They documented before I left with the truck and they promo they would make it right. Still no response. Tot Sold me a truck with a dent in the hood. They documented before I left with the truck and they promo they would make it right. Still no response. Total lack of customer service. More

Prompt, informative personal who advised me of everything that would be taking place. Thorough work. that would be taking place. Thorough work. More

Service was OK but it was the follow up. That was the problem. I lost my paperwork unfortunately. I sent three different messages to the service manager and whoever the person was that I dea That was the problem. I lost my paperwork unfortunately. I sent three different messages to the service manager and whoever the person was that I dealt with with no response whatsoever I was only asking them if they could could mail or email me copies of the service work done More

I ‘m new with GMC the service that I recieve so far , make me very happy make me very happy More

Excellent fast service really reliable and they make sure to take care of your vehicle and yourself while you wait. to take care of your vehicle and yourself while you wait. More

Big star Baytown is hands down amazing and works with you for the best deal!! for the best deal!! More

Vincent was very helpful from the minute we pulled up at the dealership, to the minute we left. He informed me on everything I needed to know the dealership, to the minute we left. He informed me on everything I needed to know More

They are helpful and friendly. They made my buying experience comfortable and easy to manage. They made my buying experience comfortable and easy to manage. More