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Big Star Buick GMC

Baytown, TX

4.2
825 Reviews

4411 East Freeway

Baytown, TX

77521

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Showing 825 reviews

February 29, 2024

Best buying experience I've ever had. I'll be back for sure! Javonte provided excellent service ???? More

by sis4lfe
Recommend Dealer
Yes
Employees Worked With
Javonte Wright
February 29, 2024

Went in for oil change. Andrea noticed another issue and notified us and assisted with warranty for repairs More

by jen1220alanis
Recommend Dealer
Yes
Employees Worked With
Andrea in Service Dept.
February 28, 2024

Amazing people very helping. Made it a very great experience buying first new vehicle. Recommend salesman More

by hunterwarren456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector
February 25, 2024

Very good customer service they help me get the perfect vehicle and help me get the payment that i was comfortable with More

by FransicoRodriguez17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier and hector
February 24, 2024

Power issues with lift and oil recover equipment , tech had to go off site to source oil. It was an hour before we were notified of this. More

by CWARNER44
Recommend Dealer
No
Employees Worked With
Do not remember the name
February 23, 2024

Pricing was higher that dealer across the freeway and the work performed on my truck was not satisfactory I came home to clean oil off the exhaust that was causing a smell in the truck. More

by bmbmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin ,Brown
February 22, 2024

found my truck on your website and was directed to Martin Zavala he was very professional and helpful from the first phone call all the way till i took delivery THANKS FOR EVERYTHING More

by kenny613j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Zavala, Martin Zavalla
February 22, 2024

Big Star Buick GMC took care of my daughter’s vehicle. It required a back-ordered part, but they did well communicating so we knew when the part was available then they worked with us to perform the work. More

by Raul W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe , Victoria … Service Advisors … Both 5-Stars
February 18, 2024

Very happy with the service. Had a squeak coming from the alternator... got it replaced. Happy with oil change. Price was reasonable - I am satisfied. More

by JOHNANDJEN2
Recommend Dealer
Yes
February 15, 2024

It was a great experience. We couldn't be happier. Wesley was so professional, easy to deal with. He met us with a handshake and a smile.. He made this experience an extreme More

by matthibbert6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Castillo
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