
Big Star Buick GMC
Baytown, TX
Filter Reviews by Keyword
By Type
Showing 818 reviews
You were the first dealership to actually listen to me about my what I wanted in purchasing a vehicle. You actually listened to me. Thank you. about my what I wanted in purchasing a vehicle. You actually listened to me. Thank you. More
I have to say I think Big Star Buick GMC has gotten better and faster at the service they give when your vehicle has to go in for any maintenance from what I can remember from a year to 2 years ago. An better and faster at the service they give when your vehicle has to go in for any maintenance from what I can remember from a year to 2 years ago. And the courtesy has improved. They need to have loaner cars to loan out while your vehicle is being serviced. More
Got ghosted after servicing my truck. Sent it in for a recall and an ac issue. Was told it could be 3 to 5 days top by service people. 2 months later, finally got my truck back. Reported Sent it in for a recall and an ac issue. Was told it could be 3 to 5 days top by service people. 2 months later, finally got my truck back. Reported damage done to my front bumper. After several attempts to get it taken care of, I got ghosted. 2nd service after tire rotation. I received my truck with a missing lug nut. Reported it and got ghosted after trying to get issue taken care of. More
Test drive for used RAM was arranged quickly and car was in really good shape. Deal was made with reasonable price. Paper work etc. went smoothly. Over all good experience. in really good shape. Deal was made with reasonable price. Paper work etc. went smoothly. Over all good experience. More