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Big Star Buick GMC

Baytown, TX

4.3
818 Reviews

4411 East Freeway

Baytown, TX

77521

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Showing 818 reviews

December 25, 2023

Sales and finance people were great to work with. Vincent was a pleasure to work with. More

by nueces4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Houston in finance, Vincent Pierre II
December 24, 2023

Dealership was a pleasure to deal with without all the pressure you typically get at dealerships. More

by JUSTHUNT27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Worley
December 24, 2023

They were friendly, got to the point. The salesman was knowledgeable of the vehicle I wanted and what he had available. Great buying g experience. More

by steve@jcsonline.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duran
December 23, 2023

The service department explained the work that needed to be done and completed it in a timely manner. More

by BRAD Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Southern
December 22, 2023

Prime example of a bait and switch dealership. They advertise a very competitive price point, then after speaking with them, you learn they have $4,000 in dealer add ons to their vehicles that are More

by steddy73
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Victoria
December 22, 2023

I was satisfied with the service. .Will likely return in the future.. Thank you and have a blessed day More

by tgilyrd07
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl
December 22, 2023

The experience was wonderful! A huge shoutout to Vincent Pierre II & Shaun Holmes, they really took care of me & made me feel like family! Would highly recommend anybody to those More

by james_jordaniii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Holmes , Vincent Pierre II
December 22, 2023

Great service. Took longer than planned but sales man did a good job finding what I liked! More

by WhittingtonTony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rivera
December 19, 2023

Took the car due to stabilitrac light flashing on. They ran diagnostics said it was the back hub seals. Three days later and $250 although it was under warranty it was ready for pick up. Drove it for More

by godchaser58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
December 15, 2023

They were very kind and finished the oil change in a timely manner. Prices were on point too! More

by hannahjbecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall names
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