Big Star Buick GMC

Really bad service, never get a anwser for my sensors on my 2022 Chevy Silverado !!! my 2022 Chevy Silverado !!! More

Purchased used truck,. on my way home from the dealer, stopped to figure out how to turn on headlights tried to start engine battery was bad. no help from dealer radio not on my way home from the dealer, stopped to figure out how to turn on headlights tried to start engine battery was bad. no help from dealer radio not working was told take . it to Ford dealer it needed to be updated Ford dealer stated it needed to be replaced NO help from Big Star went there 2 times before they would even talk to me.So what do I think of this dealer,go anyplace else More

Excellence service ! !! I’m a repeating customer and enjoy the customer service experience. Always a pleasure doing business with you guys !! I’m a repeating customer and enjoy the customer service experience. Always a pleasure doing business with you guys More

I was very displeased that my vehicle was misdiagnosed multiple times. I have left several messages for service managers and have not received a call back. multiple times. I have left several messages for service managers and have not received a call back. More

Service department sucks, they tried to find every reason not to cover the warranty or perform simple service checks. Can't return calls about service. Pretty poor attempt at service in general. I would n not to cover the warranty or perform simple service checks. Can't return calls about service. Pretty poor attempt at service in general. I would not take a vehicle there to get worked on. More

I found the 2024 AT4 I wanted and I liked the Big Star price on the dealer's website as compared to other dealers. After an inquiry, Manny contacted me immediately. He responded to all of my questions via price on the dealer's website as compared to other dealers. After an inquiry, Manny contacted me immediately. He responded to all of my questions via email or text for a week or so. When I finally went to the dealership, we came to terms and I left in a new loaner until the new truck was ready. It is nice to see that some dealers actually want to sell vehicles instead of trying to sell at MSRP as the pandemic pricing is long gone. T Ivey More

My truck is 3 weeks old and only has 2100 miles yet they could not offer me a loaner vehicle because they weren’t sure my vehicle is under warranty. How could it not be. I can’t be without a ride for 3 da could not offer me a loaner vehicle because they weren’t sure my vehicle is under warranty. How could it not be. I can’t be without a ride for 3 days while they diagnose my check engine light. I’m putting around in low power mode with a brand new vehicle. Not satisfied at all. More

Efficient excellent friendly caring service. Each and every one gives attention when you pull up Each and every one gives attention when you pull up More

Great service made purchasing very easy and hassle free. Thanks for the help very happy Thanks for the help very happy More

Always clean, friendly and easy for me to deal with. My questions and concerns are dealt with and never pushed aside or ignored. Thank you for making my wait time easy!! My questions and concerns are dealt with and never pushed aside or ignored. Thank you for making my wait time easy!! More