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Big Star Buick GMC

Baytown, TX

4.2
821 Reviews

4411 East Freeway

Baytown, TX

77521

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Showing 821 reviews

September 13, 2023

Such a great experience every time I use this service department. They always do the job requested as requested. Friendly staff and they wash my truck!!! That’s awesome. More

by dana.garcia132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
September 13, 2023

Service was quick and easy, they kept me up to date in everything that was being done to the vehicle and was an outstanding job done More

by DJCHUCKSS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mora
September 13, 2023

Excellent service from start to finish from the time that we arrived to the time we drove off More

by JZCZECH8357
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
September 13, 2023

Always being a pleasure working with all the team, if they tell you a thing it will happen thank you More

by NORIS105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Zavala, Martin Zavalla, Madison Spencer
September 13, 2023

No communication,can't get any updates, keep your vehicle excessive lengths of time. Bad business. More

by AMANDAEVERT1398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The whole service department
September 12, 2023

Friendly guys and if they don’t have the part/item you are in need they will contact the next dealership for you More

by amelia1100.ac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
September 12, 2023

Love being helped by Veronica she does a good job. Knowledgeable and has always known about my car when I drop it off there. More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica in Service Department
September 12, 2023

Friendly sales personnel. This is the second car I have bought from them, and I am sure I will be back in the future.. More

by JDAIGLE0
Recommend Dealer
Yes
Employees Worked With
DAMON
September 12, 2023

Each time we have brought our vehicles in the service department has jumped right on the problem right away and resolved it for us in a timely manner we appreciate big star gmc More

by Angelaballou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Bolton, Vincent Pierre II
September 12, 2023

Very nice staff…if they don’t have the item part your looking for they’ll make the call and get it for you More

by amelia1100.ac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim service department
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