Big Star Buick GMC

Attempted to purchase a 2024 Denali Ultimate 2500 listed on their website and CarsGuru for $90,195.00, however upon receipt of the buyers order, there was an additional fee in the small print of $3,995.00. on their website and CarsGuru for $90,195.00, however upon receipt of the buyers order, there was an additional fee in the small print of $3,995.00. Once I noticed I immediately contacted a sales manager who told me it was their policy and he doesn’t have control over it. Shady business practices have now cost them a cash sale, I will take my money elsewhere and advise everyone else to be very weary of purchasing anything from Big Star! More

I like the way my salesman (Damon Horton)worked with me and I will tell my friends and I will tell my friends More

Mr. Houston has been my sales rep for several purchased that I have made. He is very respectful and easy to work with. I like Big Star, because there is no pressure. that I have made. He is very respectful and easy to work with. I like Big Star, because there is no pressure. More

The car buying experience was great from start to finish. The salesman were very professional. The salesman were very professional. More

I liked the way the (Damon ) the salesman talked to me about the truck I purchased from you all. I will send my friends that way when they are looking for a new vehicle about the truck I purchased from you all. I will send my friends that way when they are looking for a new vehicle More

My salesman Houston was very professional and polite, I live over two hours away from this dealership and Houston helped me secure financing without having to make the trip there first to check out the veh live over two hours away from this dealership and Houston helped me secure financing without having to make the trip there first to check out the vehicle. I would purchase from here again. More

Everyone was very polite and professional. The service manager (Joe) responded to my last concern immediately. My visit was excellent. The service manager (Joe) responded to my last concern immediately. My visit was excellent. More

Today was my first oil, filter and tire rotation on my gmc 2023 everything was good, Custumer service good , at the end my truck was washed and on time 👍 good job baytown gmc. gmc 2023 everything was good, Custumer service good , at the end my truck was washed and on time 👍 good job baytown gmc. More

Haven’t had any problems with my vehicle since the last time I serviced it time I serviced it More

Mr. Houston was my sales rep. I have purchased from him before. I really appreciate his style. He does not pressure the client, and works really hard to get you to the numbers you are looking for. before. I really appreciate his style. He does not pressure the client, and works really hard to get you to the numbers you are looking for. More