Big Star Buick GMC

Scheduled an oil change and tire rotation and all good to go. Took 2 hours. go. Took 2 hours. More

The service manager Joe Mora was pretty rude he doesn’t listen to you when you tell him something I changed my phone number and told him he neglected to do. So I was the one constantly calling and asking f listen to you when you tell him something I changed my phone number and told him he neglected to do. So I was the one constantly calling and asking for updates about my vehicle. Completely big lack of communication. Horrible service in my opinion. He needs a better attitude about his job and the way he carries himself. You want to keep your customers happy and it all starts with service! Do better people!! More

Wait time was almost 4 hrs for a 15-30 minute recall job. Unfortunately, time is not recompensed for having to wait on a part to be added that should have been on the headlights before the purchase. Unfortunately, time is not recompensed for having to wait on a part to be added that should have been on the headlights before the purchase. More

Fast and easy. Best truck purchase to date. Joe is awesome. We’ll buy from xx again Best truck purchase to date. Joe is awesome. We’ll buy from xx again More

They got through faster than ever. The suv came back clean and ready to go The suv came back clean and ready to go More

Great experience! Fantastic people. The manager Scott Kimbrough is the real deal this car dealership is lucky to have the big guy. He seemed to understand my needs, Fantastic people. The manager Scott Kimbrough is the real deal this car dealership is lucky to have the big guy. He seemed to understand my needs, budget and wants from the beginning and found a way to make it happen. I will be buying again from him More

good place to purchase a vehicle and good service Martin my sales man he’s putty good my sales man he’s putty good More

Took a while to get the chip in. No one called when it came in. But l called, was told the chip was there and they had it installed the next day, nice folks. No one called when it came in. But l called, was told the chip was there and they had it installed the next day, nice folks. More

Great customer service ,Damon was a great person to deal with, no pressure and I will consider this dealership again with, no pressure and I will consider this dealership again More

Durran Starks was wonderful to work with! Very enjoyable experience! Hope the service I experienced continues! Very enjoyable experience! Hope the service I experienced continues! More