Big Star Buick GMC

My sales rep Victoria did an outstanding job . From the start to the end. She was very knowledgeable of my vehicle. Financing was also outstanding . From the start to the end. She was very knowledgeable of my vehicle. Financing was also outstanding . More

We've used several dealerships within the same company and have had numerous issues. The service manager is amazing at Big Star. An issue came up and she addressed it and handled it to our satisfaction. and have had numerous issues. The service manager is amazing at Big Star. An issue came up and she addressed it and handled it to our satisfaction. More

Great staff, friendly and knowledgeable. Took care of my needs and making sure my car was serviced properly. Took care of my needs and making sure my car was serviced properly. More

Nice friendly and fast service. My appoint was at 7am I was out no later than 8:30am. I have only one concern that is my tires sensor was not reset after the tire rotation. I had a My appoint was at 7am I was out no later than 8:30am. I have only one concern that is my tires sensor was not reset after the tire rotation. I had a leak/flat 3 days later my car kept stating the right front tire when it was the right back tire. If a little more attention to detail to regarding resetting sensors can be apply I would appreciate. Overall I enjoy coming to your service department. More

Joe is very patient and got me a good deal on the vehicle I purchased. I would recommend him to any customer wanting to be respected throughout the buying experience. I purchased. I would recommend him to any customer wanting to be respected throughout the buying experience. More

Nice friendly people. Willing to make deals to sell trucks and cars. Had plenty of tricks on lot to choose from. Willing to make deals to sell trucks and cars. Had plenty of tricks on lot to choose from. More

I receive excellent customer service, and they really took care of me. I would buy from them again. took care of me. I would buy from them again. More

Worst experience ever, took in a vehicle for diagnostic and repairs 10 days later no updates and they haven’t even looked at it. and repairs 10 days later no updates and they haven’t even looked at it. More

Excellent service as always from the sale to the financing. We have bought many vehicles from here and would t go anywhere else, they have become family! financing. We have bought many vehicles from here and would t go anywhere else, they have become family! More

Everything was as promised, explained fully and work finished on time and to great satisfaction. Victoria had previously given me a plan for needed maintenance on my 2011 truck and we started on it. finished on time and to great satisfaction. Victoria had previously given me a plan for needed maintenance on my 2011 truck and we started on it. More