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Big Star Buick GMC

Baytown, TX

4.2
834 Reviews
We are Big Star Buick GMC. You might expect a car company’s top priority to be cars, but not at Big Star Buick GMC. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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4411 East Freeway

Baytown, TX

77521

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Showing 834 reviews

October 18, 2016

great it was awesome. the service was great.they attended me fast and the process was great. I recommend anyone to go there. thank you miguel and dwayne More

by vic con123
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
miguel silva
October 17, 2016

Fenomenal!!! Thank you to all 3 guys that helped us out with teh purchase of our new 2016 Sierra.. this is byfar the best seevice from a dealership that weve gotte More

by Magaly05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. John - new employee very honest and great customer service., Vincent Pierre II, Martin Zavala
October 07, 2016

JONATHAN Wiley I swear I had the best experience today. Vincent showed excellent customer service today, I felt down until I made it too you all. I will make major r More

by Jonathan Wiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
September 03, 2016

Buick 2017 Most of the paper work was done before we arrived, and I love my new car. It was a great experience and will buy my next car here. More

by Standley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Bolton, Barry Stephens, Vincent Pierre II
September 01, 2016

Purchase of new vehicle Joseph and Vincent went over and beyond to assist us with purchasing a vehicle. You can't buy customer service. We are sincerely grateful. Additional More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph, Vincent Pierre II
August 30, 2016

Dewayne were a very niece sale man and i love my new 🚗 and I were very happy with my new 🚗 mr Dewayne were very niece and the other sale man to i will tell my friend and family to come and get a car. and the More

by Annette Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Dewayne, Barry Stephens
August 15, 2016

Easy and pleasant. Wonderful salespersons. Considerate of our time. Very respectful and helpful. First time car buying was a good experience, almost fun. Felt valued and More

by Carchar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ammons, Chris Lewis.
July 26, 2016

Great Easy purchase very friendly great to work work and would recamend to someone else.. Not pushy let us make are mind up on are own. More

by Big daddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
June 15, 2016

Outstanding buying experience ! Great review of the truck I bought. Sales person very knowledgeable. Buying , trade in , negotiation was no pressure. I got excellent finance rate. I More

by rlyday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Stephens, Vincent Pierre II
May 28, 2016

Great experience. The purchase experience here was very pleasant. Paperwork was ready very quickly and delivery was very thorough. They take measures to ensure you are More

by Frequent buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ulysses, Vincent Pierre II