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Big Star Buick GMC
Baytown, TX
819 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
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Latest Reviews
May 31, 2025
Service department the worst you can find 3 hr for oil
change without tire rotation.
With appointment.
Service people having fun on the cell phones. Texting watching videos.
And the costumer waitin
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by Heriberto
Employees Worked With
John harris
March 29, 2025
Made an appointment online for 3-29-2025 at 9.
15am. upon arriving i was told they had somehow over booked appointments and the wait time for oil changer was 2.5 to 3 hours long before they can tou
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by jorge.jasso2014@gmail.com
Employees Worked With
forgot the name who serviced my vehicle
February 26, 2025
I brought my 2019 GMC Canyon in for a check on the
transmission stuttering when shifting. My truck sat in the Big Star parking lot for 2 week with no service performed - I finally cancelled the servic
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by srritter56
Employees Worked With
John Harris - service department
