Big Star Cadillac

George was honest , considerate and not your typical pushy salesman. He knew the product and the competitors products. He made sure I understood the benefits from Cadillac. I drove the product for a pushy salesman. He knew the product and the competitors products. He made sure I understood the benefits from Cadillac. I drove the product for a day and George tried extremely hard to find the exact car I wanted. More

Yesterday was our second visit to Ron Carter Cadillac. We looked at an SRX last year with George Clark. We were very impressed with the dealership and employees. We didn't buy a car at that time because we w looked at an SRX last year with George Clark. We were very impressed with the dealership and employees. We didn't buy a car at that time because we were trying to save money. We went back to George and we really liked him. We bought the car yesterday. We are so excited. We are also exited about the warranty and service that comes with the vehicle. More

George Clark sold me a cadillac back in 2012 and I found him to be very knowledgeable, and kind. So when I was thinking about getting a 2014 cadillac I thought about Mr. Clark so I went back and visited hi him to be very knowledgeable, and kind. So when I was thinking about getting a 2014 cadillac I thought about Mr. Clark so I went back and visited him once again and he helped put me in a brand new 2014 Srx cadillac and I LOVE it and I appreciate him and all his help. More

i searched the web for models, availability in Houston, and price.Ron Carter was a participant in TrueCar and the price for the model and options was good. I was contacted by George and went by to drive th and price.Ron Carter was a participant in TrueCar and the price for the model and options was good. I was contacted by George and went by to drive the model I was interested in.From the first meeting I was extremely impressed with George. He was professional, had great customer service skills and he was extremely knowledgeable about the product. We did not have to spend hours negotiating price, he got to a great offer very quickly. I felt like I was getting concierge service in every way.George also went to a lot of trouble to assist me with the little things. I gave the car to my wife for Christmas and George let me keep the car on their lot until the last minute, he had it washed and fueled, and he had a big red bow in the trunk so I could put it on the car Christmas morning. More

George Clark was very patient in helping us with our decision to purchase a Cadillac. Never having owned a Cadillac before, he took the time to explain every detail and answer all of our many questions. decision to purchase a Cadillac. Never having owned a Cadillac before, he took the time to explain every detail and answer all of our many questions. We are very pleased with the entire process! We will definitely spread the word about the professionalism of this dealership. More

excellent experience in buying my new 2013 SRX, while trading my old 2010 SRX which we loved. Theresa Keel was very helpful by phone and in person would highly recommend this Dealership and sales person. trading my old 2010 SRX which we loved. Theresa Keel was very helpful by phone and in person would highly recommend this Dealership and sales person. More

Great customer service. Everyone was so friendly and courteous. It was nice that light refreshments were provided especially sine the wait was long. Heidi kept us informed of every step during the proce courteous. It was nice that light refreshments were provided especially sine the wait was long. Heidi kept us informed of every step during the process. More

Normally I consider car shopping a dreaded experience but in this case it was an awesome one! Theresa Keel is an great person. She made our car buying venture a fun time. She is very vivacious, knowledgeable in this case it was an awesome one! Theresa Keel is an great person. She made our car buying venture a fun time. She is very vivacious, knowledgeable, and fun person to be around. If anyone wants to have a great fun time and get a good deal on a Cadillac go see her. During your buying experience at Ron Carter Cadillac you will meet Jimmy Mauricio ( sales manager ) he will spend as much time with you as needed to make sure your a satisfied customer. Everyone there treated my wife and I like old friends. If they tell you they will do something best believe it will happen. Thank you to everyone at Ron Carter Cadillac. More

Hi. Mrs. Winn and myself (Mr. Winn) are repeat customer at Ron Carter Cadillac. We bought our 2009 Cadillac CTS at Ron Carter in Friendswood. We always get our CTS serviced there. They do an outstanding jo at Ron Carter Cadillac. We bought our 2009 Cadillac CTS at Ron Carter in Friendswood. We always get our CTS serviced there. They do an outstanding job! What about Cadillac Sales? Mr. George Clark has restored our faith in new car sales personnel. We know George is here to sales new cars-however from the very beginning he made us feel like we were buying our 2013 SRX from a friend and not just from someone out to make a quick sale or commission. Our circumstance was a bit challenging but George never waivered in his commitment. He tirelessly persevered to ensure we reached our goal. Bottom Line? George was surprising transparent, professional, and courteous. His product knowledge is quite impressive. George also understands what his role is as a team member at the dealership. When we became concerned about financial matters, he would always quickly refer us to the quite capable personnel in the finance department or work closely with management when necessary. He never overstepped his authority and made empty promises. Conversely, a customer will not drive out of the dealership without being totally familiar with how to operate the vehicle purchased. Alternately, in past experiences, after the initial purchase there is very little interaction or follow up. We've noticed with great interest however, even though it has been a few days since we took delivery-George continues to solidify this newly formed friendship with words of encouragement and genuine concern. Additionally, he sends timely texts, and makes phone calls to ensure every need is being addressed. Now, when things do not go as well as expected for consumers, we are usually very quick to complain. We feel that there should be some balance. We believe customers should be equally as eager to report "the good works" also. Job well done George & Ron Carter Cadillac! Best wishes for CHRIST mas & the New Year! Thanks guys for helping make our 25th wedding anniversary a memorable occasion! More

We went to look for and possibly buy a used Cadillac. Instead we were given a good deal on a brand new XTS. We love it , Every one was friendly and helpful. It made for a very positive experience. Instead we were given a good deal on a brand new XTS. We love it , Every one was friendly and helpful. It made for a very positive experience. More