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This rating includes all service center reviews, with more weight given to recent reviews.
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1,268 Reviews of Big Star Cadillac - Service Center
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August 17, 2023
My oil change went very smoothly. Everyone was very nice and helpful, and the wait was minimal. Everyone was very nice and helpful, and the wait was minimal. More
by sabrinarocha52
Verified Customer
August 17, 2023
Customer Service in maintenance area is so nice and helpful. They are all ready to help when you walk in. helpful. They are all ready to help when you walk in. More
by RENEED310
August 17, 2023
We received great service from Ainsley Roark at our recent service visit. In the past Bobby Miller has also been excellent. Barbra Smith recent service visit. In the past Bobby Miller has also been excellent. Barbra Smith More
by GHS3308
August 17, 2023
Bobby knew I had minor surgery on Tuesday and really needed to get my recall work done as early as possible on Friday. He did everything possible to get me in and out quickly so that I could do some pre needed to get my recall work done as early as possible on Friday. He did everything possible to get me in and out quickly so that I could do some preop requirements. Well done and much appreciated. More
by AMYOST39
Employees Worked With
Other Employees :
I don’t remember who the scheduler was but she also got me an early appointment right after the back ordered part came in. Thanks to her too
August 17, 2023
Was very happy with the service rendered to me, thanks for having the license plate available and put on during my service call for having the license plate available and put on during my service call More
by PILLOWSMADERIGHT
Employees Worked With
August 15, 2023
My experience with Big Star Cadillac service center was awesome! Jeff updated me and went above and beyond to take care of all my vehicle needs. Thank you so much! awesome! Jeff updated me and went above and beyond to take care of all my vehicle needs. Thank you so much! More
by TAMIKA_RMT
Employees Worked With
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August 14, 2023
Ainsley was quite cordial while agreeing to sell me another contract for three oil changes. another contract for three oil changes. More
by DLCLARK3
Employees Worked With
August 12, 2023
Everything that I requested was done as expected and Jose answered all my questions and walked me through the completed work . answered all my questions and walked me through the completed work . More
by ORNALDOMORALES1
Employees Worked With
