Big Star Cadillac - Service Center

Good service make sure the problem is taken care of transportation service is greatly appreciated the best dealership I dealt with transportation service is greatly appreciated the best dealership I dealt with More

I had a really bad experience with big star. I'm very disappointed the way they handle my car services. They kept my vehicle for so long and the issues were never resolved. I've contacted anothe I'm very disappointed the way they handle my car services. They kept my vehicle for so long and the issues were never resolved. I've contacted another dealership to see what they can do to help me out and fix my car. More

Always efficient and very accommodating. I actually look forward to getting my vehicle serviced at Big Star! I actually look forward to getting my vehicle serviced at Big Star! More

Lee was OUTSTANDING! He worked very hard to make sure we had a vehicle while ours was being repaired.The vehicle however has continued to have problems since it left the He worked very hard to make sure we had a vehicle while ours was being repaired.The vehicle however has continued to have problems since it left the shop. We have since moved out of the area and are just going to drive it. More

Bobby is a true professional. Always greets me with a smile and acknowledges my name. As long as I drive a Cadillac, I will always see Bobby for service! Always greets me with a smile and acknowledges my name. As long as I drive a Cadillac, I will always see Bobby for service! More

Great customer service from Ainsley, always kept in touch with me, and with my warranty company. Ainsley strives to go the extra mile for her customers! with me, and with my warranty company. Ainsley strives to go the extra mile for her customers! More

You could improve on your shuttle service by extending the time frame for available service the time frame for available service More

Easy to work with. Working with Ainsley at the car dealership was a fantastic experience—professional, friendly, and genuinely helpful throughout the entire process. He Working with Ainsley at the car dealership was a fantastic experience—professional, friendly, and genuinely helpful throughout the entire process. Her knowledge and attention to detail made everything smooth and stress-free. More

We always enjoy the friendly service and help that Albert gives. I wouldn't go anywhere else. gives. I wouldn't go anywhere else. More

I moved here from Chicago and Big Star was the first place I took my car for service. They were professional and friendly and I quickly became loyal to them. I had transmission problems and I took it place I took my car for service. They were professional and friendly and I quickly became loyal to them. I had transmission problems and I took it in. Albert Ramirez took time to make sure that my warranty covered the repair and ensured that I had a ride back to work. He called me that day to inform me that the parts were backordered and that he had a loaner for me. I won't take my car to no one else. More