To make an appointment is very easy and the service is
awesome waiting time is also quick
awesome waiting time is also quick
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by firedude2936
Verified Customer
Verified Customer
Service Price Transparency
May 14, 2026 -
Big Star Cadillac responded
We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.
Great customer service.
Always keeps me informed as service is being performed. Vehicle is always returned washed and vacuumed.
Always keeps me informed as service is being performed. Vehicle is always returned washed and vacuumed.
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by jmhenderson1972
Verified Customer
Verified Customer
Other Employees Tagged:
Isaiah Rodarte
Mar 18, 2026 -
Big Star Cadillac responded
Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.
I appreciate that Albert is attentive and helps me out
every time I have a concern about my car.
every time I have a concern about my car.
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by Eme2
Verified Customer
Verified Customer
Service Price Transparency
Mar 06, 2026 -
Big Star Cadillac responded
We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.
My experience was good.
The issue with my car was fixed. Very helpful and friendly
The issue with my car was fixed. Very helpful and friendly
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by kay.rich63
Verified Customer
Verified Customer
Other Employees Tagged:
Isaiah Rodarte
Feb 24, 2026 -
Big Star Cadillac responded
Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.
Excellent service.
Isaiah went above and beyond in making sure that I was well taken care of. He provided great customer service.
Isaiah went above and beyond in making sure that I was well taken care of. He provided great customer service.
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by johannasmith0530
Verified Customer
Verified Customer
Other Employees Tagged:
Isaiah Rodarte
Feb 19, 2026 -
Big Star Cadillac responded
We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon
Isaiah went above and beyond in making sure that I was
very well accommodated while they were working on vehicle. He provided exceptional customer service. Very nice and friendly. The entire staff were a
very well accommodated while they were working on vehicle. He provided exceptional customer service. Very nice and friendly. The entire staff were all nice and friendly. Will definitely recommend to anyone looking for great service.
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by Johannasmith0530
Service Price Transparency
Feb 13, 2026 -
Big Star Cadillac responded
Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.
I had an outstanding experience with the Big Star
Cadillac Service Department. From the moment I arrived, the team was professional, welcoming, and incredibly knowledgeable. They took the time to cle
Cadillac Service Department. From the moment I arrived, the team was professional, welcoming, and incredibly knowledgeable. They took the time to clearly explain what my vehicle needed, provided accurate timelines, and kept me updated throughout the entire process.
The quality of work was top‑notch—my car feels brand new again. The service advisors were honest and attentive, and the technicians clearly take pride in what they do. It’s rare to find a dealership that combines great customer service with true expertise, but Big Star Cadillac delivers on both.
I highly recommend their service department to anyone looking for reliable, efficient, and high‑quality care for their Cadillac. I’ll definitely be returning for all my future service needs!
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by Jonathan Barron
Verified Customer
Verified Customer
Service Price Transparency
Feb 04, 2026 -
Big Star Cadillac responded
Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.
Friendly knowledgeable convient quick response to my
needs Assistive and prompt caring I was well informed
needs Assistive and prompt caring I was well informed
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by angela.broussard
Verified Customer
Verified Customer
Other Employees Tagged:
Isaiah Rodarte
Feb 02, 2026 -
Big Star Cadillac responded
We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.
We was amazing with keeping me updated on the car Always
have a good experience when I drop off my car
have a good experience when I drop off my car
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by CMGORDON92
Verified Customer
Verified Customer
Other Employees Tagged:
Isaiah Rodarte
Jan 28, 2026 -
Big Star Cadillac responded
Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.
This dealership has great service.
They treated me very well and they were very professional.
They treated me very well and they were very professional.
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by ndelafue3
Verified Customer
Verified Customer
Service Price Transparency
Jan 09, 2026 -
Big Star Cadillac responded
We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.