Isaiah Rodarte

Isaiah Rodarte in Service & Mario Paniagua in Sales always go above and beyond to help me when I need it. They are very customer oriented and much much appreciated!! always go above and beyond to help me when I need it. They are very customer oriented and much much appreciated!! More

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Big Star Cadillac has always provided elite customer support. Mike Pierce and his dedicated support team have always gone beyond standard expectations. They’ve always stepped up to the plate to make thi support. Mike Pierce and his dedicated support team have always gone beyond standard expectations. They’ve always stepped up to the plate to make things easier for us, especially when our Lyriq was involved in an accident. 360 concierge delivery throughout every point of contact from when we call, text or walk in the door to delivery of our vehicles. Thanks for everything Mike! More

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Honestly I love this dealership, this is the first time I’ve ever taken my car to a dealership and I love it and the perks of getting a loaner and just great communication! I go to Daniel however, lately I I’ve ever taken my car to a dealership and I love it and the perks of getting a loaner and just great communication! I go to Daniel however, lately I feel like I just feel very dismissed from him. We used to chat all the time but last time I came in, I couldn’t even get a single hello when he is the one I felt most comfortable to go to since he was the person I met first. More

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The whole staff at Big Star Cadillac is World Class. Pricing is easy and transparent. The pick up and delivery team is so polite and helpful. This is our 4th new Cadillac and we love the Lyriq! Mike Pricing is easy and transparent. The pick up and delivery team is so polite and helpful. This is our 4th new Cadillac and we love the Lyriq! Mike Pierce and Amie and Isaiah are all very willing to help and easy to reach. Great experience. I recommend to everyone wanting a great vehicle and World class service. More

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To make an appointment is very easy and the service is awesome waiting time is also quick awesome waiting time is also quick More

by firedude2936 Verified Customer Verified Customer

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Great customer service. Always keeps me informed as service is being performed. Vehicle is always returned washed and vacuumed. Always keeps me informed as service is being performed. Vehicle is always returned washed and vacuumed. More

by jmhenderson1972 Verified Customer Verified Customer

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I appreciate that Albert is attentive and helps me out every time I have a concern about my car. every time I have a concern about my car. More

by Eme2 Verified Customer Verified Customer

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My experience was good. The issue with my car was fixed. Very helpful and friendly The issue with my car was fixed. Very helpful and friendly More

by kay.rich63 Verified Customer Verified Customer

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Excellent service. Isaiah went above and beyond in making sure that I was well taken care of. He provided great customer service. Isaiah went above and beyond in making sure that I was well taken care of. He provided great customer service. More

by johannasmith0530 Verified Customer Verified Customer

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Isaiah went above and beyond in making sure that I was very well accommodated while they were working on vehicle. He provided exceptional customer service. Very nice and friendly. The entire staff were a very well accommodated while they were working on vehicle. He provided exceptional customer service. Very nice and friendly. The entire staff were all nice and friendly. Will definitely recommend to anyone looking for great service. More

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