Isaiah Rodarte

Big Star Cadillac has always provided elite customer support. Mike Pierce and his dedicated support team have always gone beyond standard expectations. They’ve always stepped up to the plate to make thi support. Mike Pierce and his dedicated support team have always gone beyond standard expectations. They’ve always stepped up to the plate to make things easier for us, especially when our Lyriq was involved in an accident. 360 concierge delivery throughout every point of contact from when we call, text or walk in the door to delivery of our vehicles. Thanks for everything Mike! More

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Honestly I love this dealership, this is the first time I’ve ever taken my car to a dealership and I love it and the perks of getting a loaner and just great communication! I go to Daniel however, lately I I’ve ever taken my car to a dealership and I love it and the perks of getting a loaner and just great communication! I go to Daniel however, lately I feel like I just feel very dismissed from him. We used to chat all the time but last time I came in, I couldn’t even get a single hello when he is the one I felt most comfortable to go to since he was the person I met first. More

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The whole staff at Big Star Cadillac is World Class. Pricing is easy and transparent. The pick up and delivery team is so polite and helpful. This is our 4th new Cadillac and we love the Lyriq! Mike Pricing is easy and transparent. The pick up and delivery team is so polite and helpful. This is our 4th new Cadillac and we love the Lyriq! Mike Pierce and Amie and Isaiah are all very willing to help and easy to reach. Great experience. I recommend to everyone wanting a great vehicle and World class service. More

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To make an appointment is very easy and the service is awesome waiting time is also quick awesome waiting time is also quick More

by firedude2936 Verified Customer Verified Customer

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Great customer service. Always keeps me informed as service is being performed. Vehicle is always returned washed and vacuumed. Always keeps me informed as service is being performed. Vehicle is always returned washed and vacuumed. More

by jmhenderson1972 Verified Customer Verified Customer

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I appreciate that Albert is attentive and helps me out every time I have a concern about my car. every time I have a concern about my car. More

by Eme2 Verified Customer Verified Customer

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My experience was good. The issue with my car was fixed. Very helpful and friendly The issue with my car was fixed. Very helpful and friendly More

by kay.rich63 Verified Customer Verified Customer

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Excellent service. Isaiah went above and beyond in making sure that I was well taken care of. He provided great customer service. Isaiah went above and beyond in making sure that I was well taken care of. He provided great customer service. More

by johannasmith0530 Verified Customer Verified Customer

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Isaiah went above and beyond in making sure that I was very well accommodated while they were working on vehicle. He provided exceptional customer service. Very nice and friendly. The entire staff were a very well accommodated while they were working on vehicle. He provided exceptional customer service. Very nice and friendly. The entire staff were all nice and friendly. Will definitely recommend to anyone looking for great service. More

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I had an outstanding experience with the Big Star Cadillac Service Department. From the moment I arrived, the team was professional, welcoming, and incredibly knowledgeable. They took the time to cle Cadillac Service Department. From the moment I arrived, the team was professional, welcoming, and incredibly knowledgeable. They took the time to clearly explain what my vehicle needed, provided accurate timelines, and kept me updated throughout the entire process. The quality of work was top‑notch—my car feels brand new again. The service advisors were honest and attentive, and the technicians clearly take pride in what they do. It’s rare to find a dealership that combines great customer service with true expertise, but Big Star Cadillac delivers on both. I highly recommend their service department to anyone looking for reliable, efficient, and high‑quality care for their Cadillac. I’ll definitely be returning for all my future service needs! More

by Jonathan Barron Verified Customer Verified Customer

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