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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake
Webster, TX
1,727 Reviews
Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake has been serving the Houston car purchasing community for over 30 years. Our sales staff is handpicked and groomed to give you, the customer, a fantastic buying experience. Our service department is driven to keeping you a “Satisfied Customer for Life.” If you are unable to find the vehicle that best suits your needs, please do not hesitate to contact us immediately. We can usually find that special vehicle within 24 hours.
We look forward to welcoming you to the Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake family — whether you want a new Dodge or RAM or are looking for a guide to the Houston Zoo.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
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Showing 1,727 reviews
Verified Customer
December 13, 2024
Sold me a broken brand new truck. Noticed something was wrong with it the day I bought it. Had to take it to get “fix” 3 times for the same issue. Bought it a month ago and it has bee Noticed something was wrong with it the day I bought it. Had to take it to get “fix” 3 times for the same issue. Bought it a month ago and it has been at the dealer for 3 weeks now. Telling me it might be this it might be that, but still can’t fix it. When I asked about getting a new vehicle to replace the broken one, I was told the sale was final and I had to take that up with the manufacturer because they are just the “vendor”. Was told that the only way they would take it back was as a trade in but they would only give me market value for it as a used vehicle. The issue was identified the day it was bought and they have had it in their possession longer than I have, but if I want a replacement I have to trade it in, which I will obviously be upside down on it. But that’s all they will do because the sale is final. Great way to take care of your Veterans Big Star, and oh yea I bought it on Veteran’s Day. More
by Rater#1978
Employees Worked With
Kenny Young
December 11, 2024
I have bought vehicles there since 1999. Howard sold me my first vehicle, a dodge intrepid. Since then I have bought a total of 6 vehicles there and always had them serviced there on the adv Howard sold me my first vehicle, a dodge intrepid. Since then I have bought a total of 6 vehicles there and always had them serviced there on the advantage plan. I have never had any real complaints about the service or personnel. They all have been great people. More
by walt735
Employees Worked With
Sky Dejohn
December 06, 2024
Brandon was amazing he took his time and was really patient with us... because of him we bought our dream truck. Everyone in this dealership is amazing and soo nice, thank you. patient with us... because of him we bought our dream truck. Everyone in this dealership is amazing and soo nice, thank you. More
by flores.martha.n.20
Employees Worked With
Brandon Cantu
