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Big Star Ford

Manvel, TX

Overview
Reviews
Vehicles
4.0
795 Reviews
We are Big Star Ford. You might expect a car company’s top priority to be cars, but not at Big Star Ford. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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17717 South Fwy

Manvel, TX

77578

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Showing 795 reviews

June 30, 2026

Excellent service from anyone I had contact with. Especially impressed with the young lady who was our service representative. More

by Tuflt1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cant recall
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June 30, 2026

A service appointment was easy to make and the service writer was knowledgeable and friendly. I can highly recommend the service department. More

by GDouglas7
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Irma Salinas
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June 29, 2026

I really like you guys. Service is excellent and great customer service. Please stop sending me these surveys. They are spam. Thank you! More

by pstorms
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
I forgot
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June 27, 2026

Staff is amazing explaining the process and updating me on what’s going on with my vehicle. More

by Cecisalazar13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Davila
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June 23, 2026

Professional, clean, and prompt. Seemed to have techs point out thing needed done rather aggressively. More

by darve60
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Don't have handy the names.
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June 22, 2026

Made the whole process really simple. Friendly staff and answered all my questions, and made me feel confident about the decision to go with the truck. More

by jordanathreadgill
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Brittany
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June 21, 2026

When I purchased the Jeep, it was wonderful. Taking it to the service center was a different story. The girl dropping it off was very nice, but picking it up, I went in and asked for my Jeep. Th More

by Ttvillagran
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Irma
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June 20, 2026

Was very pleased with the professional response and time of the service from the moment I drove up til moment car was ready, was kept updated on process of service as it was being performed on car More

by Robertfitz .jones
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alert rosas
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June 18, 2026

I was able to set an appointment they were expecting me and completed everything in a very quick manner. More

by Famedina85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Davila
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June 18, 2026

Great service advisors and technicians. The waiting room has all the amenities needed for comfort More

by tarasgrandma
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Irma Salinas, Jimmy, Antonio
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