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Big Star Ford

Manvel, TX

Overview
Reviews
Vehicles
4.0
795 Reviews
We are Big Star Ford. You might expect a car company’s top priority to be cars, but not at Big Star Ford. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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17717 South Fwy

Manvel, TX

77578

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Showing 795 reviews

November 03, 2023

Mark is my man. I will follow him where ever he sells cars. He appreciates his customers. More

by COBBJOHNF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Labberton
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November 03, 2023

David was great, always welcoming and makes sure my vehicle is washed and waiting for me when I arrive. I have leased a couple of vehicles at this dealership as well, Jaques Davidson in sales has alway More

by PHAYES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVID PALMER, Steffany Smith
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November 02, 2023

Marion took care of me very well. Answered my questions very effectively and efficiently. Great service. More

by SIERRA.JPRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex De La Paz
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November 02, 2023

Sales and Brandon in finance were a pleasure to work with.we appreciate the Flexibility More

by JROMO2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure
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November 01, 2023

Excellent job! I highly recommend Big star Ford. People are courteous, efficient, and perform the work in a timely manner. More

by DCS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Steffany Smith
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November 01, 2023

I have never had a problem at this dealership. I would take them my business every time More

by c.sedillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Smith
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October 31, 2023

Did not provide updates for the two weeks my vehicle was at the dealer. I could not get a hold of anyone to give me an update. Very poor communication. I literally had to just show up a couple times at the More

by fredgabuya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steffany Smith
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October 31, 2023

Great job, i liked the pickup aspect and being able to use my ford pass points More

by WARDELLWHITTAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al wade, Jacques Davidson, Madison Spencer, Kevin Butcher, Tim Jach, Beth Patlan, Steffany Smith
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October 29, 2023

Angel treated me like I was his only customer - and the work I needed was just RECALL work! More

by JIM.LAUCHER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel in Service
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October 28, 2023

I appreciate the communication and customer service I received. The pick-up and Uber rides were a big plus. More

by roadhouse1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in service.
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