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Big Star Ford

Manvel, TX

Overview
Reviews
Vehicles
4.0
795 Reviews
We are Big Star Ford. You might expect a car company’s top priority to be cars, but not at Big Star Ford. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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17717 South Fwy

Manvel, TX

77578

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Showing 795 reviews

October 01, 2023

Always willing to assist and friendly! Service dept always gives timely updates and confirms whether or not you want the service or not. They are never overly pushy. More

by AMAPGA72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marion Chiaramonte, Richard Juarez, Steffany Smith
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September 30, 2023

Found the problem that nobody else could find , good correspondence, and I think we were fairly charged More

by Stephanie t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service department
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September 30, 2023

Great service. Job well done. Treaded with respect. Provide transportation if you live in within a certain distance. More

by rlewis3049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Smith
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September 30, 2023

I have purchased 5 vehicles and each time has been easier . Thanks so much awesome job More

by jrpl112719
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Labberton, Steffany Smith
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September 29, 2023

love how they help you. they were so nice and willing wanted to help. glad to do business with you all. thanks for all you do. More

by PMILLARD685
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Juarez, Ali Alshakarchi, Anthone Cavness
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September 29, 2023

Slow in solving issues Not keeping customer aware what's going on overall very disappointing More

by LOVELORINDA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Look them up
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September 28, 2023

Alfred has led me through the purchasing of at least 7 vehicles. He is family to me. Great salesman’s and person!!!! More

by troydaltonbone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Kevin Butcher, Alfred Sijuwade, Tim Jach, Beth Patlan, Steffany Smith
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September 28, 2023

Marion in the service department provided a good service and the jobs was done as promised. More

by JAWCHING_LIU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marion
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September 28, 2023

I enjoyed the experience with my salesperson. He was extremely professional and patient. Worked with me until we got the deal done. More

by garynbrown412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Chen
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September 28, 2023

The people work together to get things done. The wait is decent and love the Uber since I live around the corner. More

by NOLARIE
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Sijuwade, Steffany Smith
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