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Big Star Ford

Manvel, TX

Overview
Reviews
Vehicles
4.0
795 Reviews
We are Big Star Ford. You might expect a car company’s top priority to be cars, but not at Big Star Ford. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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17717 South Fwy

Manvel, TX

77578

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Showing 795 reviews

September 28, 2023

Very helpful on everything. They go above and beyond to help make things easier and a smooth transaction. More

by LONGHORNGAMING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Juarez
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September 27, 2023

Overall, good customer service. They queezed me in as a walk-in (not scheduled service). More

by CHLUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Smith
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September 27, 2023

I would not recommend this to anyone, my service advisor wasn’t very helpful ,the broke other parts on my truck and charged me for it things that should’ve been covered by my insurance or my warranty. I wou More

by Darvin Kidsy Sr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steffany Smith
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September 26, 2023

A nice lady Nice, friendly and quick Efficient and helpful and accommodating I would definitely refer Big Star! More

by Kakkincy
Recommend Dealer
Yes
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September 26, 2023

As always your wonderful customer service team took care of all my car issues and did a fast and thorough job.... More

by Martytee210
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service team front desk the face of strength of company, they take care of us...
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September 25, 2023

I was really amazed Alfred and the rest of the team. I don’t think i would be able to get a beautiful vehicle like my Toyota CHR!!! Thank you all so much More

by TISHA.GATES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Sijuwade
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September 24, 2023

Great customer service attention to detail went above and beyond to make sure. We had a great experience purchasing our new truck More

by reelgrandecharters
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Juarez
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September 24, 2023

Alyssa, very helpful; when I came in to get License Plate, she helped put in on. More

by CECILLE0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Rodriguez
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September 24, 2023

Warm king courtesy people who do there job wonderfully. Could have lower prices for oil change More

by dwaynecarter252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Smith
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Sep 24, 2023 -

dwaynecarter252 responded

Yes good dealership

September 23, 2023

TJ is the best advisor. He handles his customers and their concerns very professionally and effectively More

by MO_JOSH12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ in quick lane and Renee , Alfred Sijuwade, Steffany Smith
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