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Big Star Ford

Manvel, TX

4.0
795 Reviews
We are Big Star Ford. You might expect a car company’s top priority to be cars, but not at Big Star Ford. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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17717 South Fwy

Manvel, TX

77578

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Showing 795 reviews

September 23, 2023

Very Friendly, Helpful, Responsive, Polite, Professional. He understood what I was looking for and helped me get exactly what I was asking. More

by gentech1992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Santillan
September 23, 2023

The best experience ali was very helpful making the purchase of 2 cars easier for me I will come back for him again for my future purchase for sure. More

by Ibraheem iessa
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ali Alshakarchi
September 23, 2023

Best service I’ve ever received at any dealership I cant wait to continue working with them. More

by Ivan Espinosa
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Alex De La Paz
September 23, 2023

I was told my over heatiing problem was ok the last time i had the car in for service.I still have the same problem. More

by PTUSMC21
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Dave Palmer
September 22, 2023

Just over 1000 miles on a very expensive piece of equipment and over 300 error reports and it isn't drivable. 24-48 hours to check it out, no loaners, yes, the salesman and staff were great selling More

by gacres79
Sales Price Transparency
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Recommend Dealer
No
Employees Worked With
Phil Myers
September 22, 2023

Great dealership! Loved my experience and will definitely refer others and will come back to purchase vehicles! More

by Franca Thom
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Steven Sawyer, John Cole
September 22, 2023

Great service everyone real friendly was very satisfied with everything they helped me out with More

by Jlonit211
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Ali Alshakarchi
September 20, 2023

Mark has not returned my messages. I am due a refund for a battery that was purchased. $232.48. I need my money returned. It has been a month. More

by adwilson52
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Mark Labberton
September 19, 2023

Big Star Ford has greatly improved in the quality of services and time frame that it takes to complete maintenance services. More

by RPNLPN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Marion, C, Steffany Smith
September 19, 2023

The connection and communication is a night mare if you call they don’t awnser the phone Thus whenever I leave my car I always know that I have to go to dealership to find out what is happening with the c More

by otismlane1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor , Steffany Smith
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