Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Big Star Ford

Manvel, TX

Overview
Reviews
4.1
808 Reviews
We are Big Star Ford. You might expect a car company’s top priority to be cars, but not at Big Star Ford. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
Contact Dealership

17717 South Fwy

Manvel, TX

77578

Directions

By Type

Showing 808 reviews

July 03, 2026

Gave everything I requested and in prompt timing. Would definitely go back to this dealership again! More

by ddj9r6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beau
Report | Print
July 03, 2026

Quick service, up front and honest in a timely manner, excellent customer service, and communication More

by tlkid777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin
Report | Print
July 02, 2026

This dealership has a great group of people and got my truck fixed no problem More

by gilbert_galindo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Davila
Report | Print
Jul 02, 2026 -

gilbert_galindo responded

Great dealership

June 30, 2026

Excellent service from anyone I had contact with. Especially impressed with the young lady who was our service representative. More

by Tuflt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cant recall
Report | Print
June 30, 2026

A service appointment was easy to make and the service writer was knowledgeable and friendly. I can highly recommend the service department. More

by GDouglas7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma Salinas
Report | Print
June 29, 2026

I really like you guys. Service is excellent and great customer service. Please stop sending me these surveys. They are spam. Thank you! More

by pstorms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot
Report | Print
June 27, 2026

Staff is amazing explaining the process and updating me on what’s going on with my vehicle. More

by Cecisalazar13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joaquin Davila
Report | Print
June 23, 2026

Professional, clean, and prompt. Seemed to have techs point out thing needed done rather aggressively. More

by darve60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't have handy the names.
Report | Print
June 22, 2026

Made the whole process really simple. Friendly staff and answered all my questions, and made me feel confident about the decision to go with the truck. More

by jordanathreadgill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany
Report | Print
June 21, 2026

When I purchased the Jeep, it was wonderful. Taking it to the service center was a different story. The girl dropping it off was very nice, but picking it up, I went in and asked for my Jeep. Th More

by Ttvillagran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma
Report | Print
1
2
3
...
81