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Big Star Ford

Manvel, TX

Overview
Reviews
Vehicles
4.0
795 Reviews
We are Big Star Ford. You might expect a car company’s top priority to be cars, but not at Big Star Ford. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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17717 South Fwy

Manvel, TX

77578

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Showing 795 reviews

September 19, 2023

They were very patient and kind. They understood it was a huge decision and I have been in sales before and how strange it is to be on the other side. They were great salesmen! More

by KRISTAMOODY_41592
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacques Davidson, Lemerrell Chapple
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September 18, 2023

This dealership is amazing ! The experience I had was great and they wouldn’t let me leave without getting the deal done ! More

by Aubreykenneth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Santillan
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September 17, 2023

Happy with service. I take my car there for all my oil changes and repair. So far it is good. I More

by monzelle996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Smith
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September 16, 2023

Service was accurate and completed in a timely manner. Great service team and awesome atmosphere! More

by ndotsonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Smith
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September 16, 2023

My tires were not rotated when requested. I took my car in for the advantage care and my tires were not rotated when requested More

by coltonstanley99
Recommend Dealer
No
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September 16, 2023

They helped me out and did a great job for me. My truck running excellent when I got it back. More

by jkenjones99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Smith
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September 14, 2023

Professional, friendly, knowledgeable, and client based. Communication about any vehicle problem/advice excellent. I love the personal and caring touches that really make a client feel taken care of in a More

by simplymath08music
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian in Service Department and the teamwork is Awesome!!!
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September 14, 2023

I’ll definitely do business with them on my next vehicle. Really don’t have anything else to say More

by JBRISTON53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Labberton, Steffany Smith
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September 13, 2023

Timely and good communication The Work done as expected and completed efficiently. Work done was communicated clearly upon picking u the vehicle. More

by dwitten17
Recommend Dealer
Yes
Employees Worked With
Rene
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September 13, 2023

Took truck in. Received no calls with updates. Delayed days after the truck was supposed to get fixed. Shop Broke the front end of my bumper in the shop and didn't More

by kivandervort19
Recommend Dealer
No
Employees Worked With
Phil and Service Manager
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