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Big Star Ford

Manvel, TX

Overview
Reviews
Vehicles
4.0
795 Reviews
We are Big Star Ford. You might expect a car company’s top priority to be cars, but not at Big Star Ford. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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17717 South Fwy

Manvel, TX

77578

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Showing 795 reviews

August 31, 2023

My car broke down the night before and the very next day Alexis had me in a 2019 dodge charger by the end of the day. Very detailed explanations, I didn’t even have to explain anything to my parents because More

by alexischavez469
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex De La Paz
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August 31, 2023

Alexis made the experience of buying a car a hassle-free process and explained everything in terms I could understand. More

by alexischavez469
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex De La Paz
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August 31, 2023

Very slow with updates on the service of your vehicle and mostly no updates at all after they promised to do so. More

by Mikespoth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alfred Sijuwade, Steffany Smith
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August 30, 2023

Thank you for understanding my concerns and resolving the issues the first time. I really you help. More

by BrucePrince
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Sijuwade
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August 29, 2023

I always appreciate the work that big star Ford does in taking care of my vehicle and the professionalism that they show with great attitudes. More

by vcjazz_13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffany Smith
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August 29, 2023

Brian was extremely patient and kind to my family and I making sure we were in the car that we love! THANKS BRIAN! More

by Alexia Pratt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Martin
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August 28, 2023

Big Star Ford is 50 minutes away from me but I always find my way back thanks to Alfred and the whole Big Star Family. Another smooth and hassle-free purchase and I will definitely be back for my next on More

by George B
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Sijuwade
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August 28, 2023

Charge double what any other dealership charges for oil and fuel filter changes. When confronted about the issue nothing gets resolved. More

by matt_wwarren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Director
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August 28, 2023

We had a great experience working with Big Star Ford and Alfred. Both the Sales and Finance process went great. We weren't going to purchase that day, but it was so easy, we went ahead and closed the deal. More

by mcleanhousehold
Recommend Dealer
Yes
Employees Worked With
Alfred Sijuwade
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August 28, 2023

They made it easy and fast. We we’re able to test two car make sure of our decision and never got push to hurry up More

by LALOFERNANDEZ77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Martin
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